Controls Service Technician

YDU JC Air Cond & Ref Inc.- Dubai; Ann Arbor (MI); On-site; USD 40,859 - 56,164; Full time

Benefits offered by this job

401(k)

Medical, dental, and vision care

Job summary

Johnson Controls in Ann Arbor, Michigan, is looking for an experienced HVAC technician to conduct maintenance, repairs, and system diagnostics. The position requires a minimum of six years of troubleshooting experience and the ability to communicate technical information effectively.

Compensation ranges from $29.66 to $40.77 per hour based on qualifications and experience, with benefits including 401(k), medical plans, paid leave, and a safety-first culture.

Qualifications

• Minimum of six years of commercial controls troubleshooting experience in the HVAC industry.
• Demonstrated ability to install and/or service electronic control systems and HVAC equipment.
• Effective written and verbal communication skills.

Responsibilities

• Conduct preventive maintenance and repairs of HVAC equipment.
• Diagnose and troubleshoot control system malfunctions.
• Provide high levels of customer satisfaction through on-site interactions.

Skills

HVAC troubleshooting

Technical communication

Control theory

Building automation systems

Education

Vocational school graduate or associate’s degree

Job description

Overview

Johnson Controls is a global leader in smart, healthy and sustainable buildings, providing systems and solutions to optimize building performance for customers worldwide.

Responsibilities

• Conduct preventive maintenance, repair, installation, and commissioning of building automation systems, HVAC equipment, and related controls.
• Diagnose and troubleshoot complex control system malfunctions, and write modifications in multiple system software languages.
• Provide high levels of customer satisfaction through direct on‑site customer interactions and mentorship of control technicians and service staff.
• Complete required project and service documentation, including certificates of completion, training forms, punch lists, and as‑built drawings.
• Assist in designing, configuring, and validating building control systems, including flow diagrams, sequence of operations, network layouts, and electrical schematics.
• Support sales by preparing technical recommendations, field proposals, and helping with bid proposals.
• Coordinate with branch, service, and project managers and subcontractors to ensure project delivery and safety compliance.
• Train customers on system operations, provide manuals and documentation, and offer recommendations for upgrades or replacements.
• Maintain technical proficiency through self‑study, continuous learning, and completion of required certifications.

How You Will Do It

• Diagnose and repair complex control system malfunctions using extensive knowledge of electronic and digital controls.
• Consult with customers using data gathered and site assessments to propose retrofits, upgrades, or enhancements.
• Manage assigned work with professional and efficient execution to meet time and customer satisfaction targets.
• Report problems or changes to management immediately and interface with project teams for coordination.
• Provide sketches of field changes and discrepancies for engineering corrections, and assist with job layouts and bid proposals.
• Install and modify software and graphics for customer systems.
• Promote the sale of add‑on work while adhering to Johnson Controls and customer safety standards.
• Lead safety instruction and training for control technicians and subcontractors on site.
• Assist in the loading, commissioning, and validation of all system and network‑level controllers.

Qualifications / Experience

• Minimum of six (6) years of commercial controls troubleshooting experience in the HVAC industry.
• Vocational school graduate, associate’s degree in a technical field, or two years of experience servicing electronic or mechanical systems.
• Demonstrated ability to install and/or service electronic control systems and HVAC equipment.
• Effective written and verbal communication skills, with the ability to explain technical information to technical and non‑technical audiences.
• Knowledge of control theory, automatic temperature controls, building automation systems, and other building subsystems.
• Ability to use programs and software applications relevant to building control system design and maintenance.
• Willingness to learn, take responsibility, and serve as a dedicated member of the North America Branch team.

Compensation & Benefits

Hourly rate: $29.66 – $40.77, based on education, experience, skills, and market data.

Benefits include: 401(k), medical, dental, vision care (available day one), paid vacation and sick leave (10 days for first year), comprehensive benefits package, and a safety‑first culture.

EEO Statement

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, disability, or any other characteristic protected by law. For full EEO and non‑discrimination information, visit the EEO umbrella website. If you require accommodations during the application process, please follow the provided instructions.