HVAC Truck Based Sr Controls Technician

YDU JC Air Cond & Ref Inc.- Dubai; Atlanta (GA); On-site; USD 34,440 - 49,593; Full time

Benefits offered by this job

401K

Medical, dental, and vision care

Paid vacation and holidays

Job summary

YDU JC Air Cond & Ref Inc.- Dubai is seeking a skilled professional to join our team in Atlanta, Georgia. The role includes conducting maintenance and repairs on building control systems, mentoring technical staff, and ensuring high levels of customer satisfaction. Applicants should have a strong background in HVAC controls, with a minimum of four years of experience.

This position offers a competitive hourly salary range of $25–$36, reinforced by a comprehensive benefits package.

Qualifications

• Minimum of four years of commercial controls troubleshooting in HVAC industry.
• Ability to install and service electronic control systems and HVAC equipment.
• Demonstrated effective communication skills for customer interaction.

Responsibilities

• Conduct preventive maintenance, repair, installation, and servicing of systems.
• Mentor control technicians and assist with customer training.
• Provide field proposals for upgrades and enhancements to existing equipment.

Skills

HVAC system troubleshooting

Electronic control systems

Effective communication

Team collaboration

Education

Vocational school graduate or associate's degree

Tools

Building automation systems

Job description

Benefits

Competitive salary. Paid vacation/holidays/sick time— 10 days of vacation first year. Comprehensive benefits package including 401K, medical, dental, and vision care—available day one. Encouraging and collaborative team environment. Dedication to safety through our Zero Harm policy.

What you will do

Under minimal supervision, the role conducts preventive maintenance, repair, installation, and commissioning and general servicing of systems (including detailed troubleshooting of systems). Responsible for high levels of customer satisfaction through direct, on‑site customer interface. With a high level of complete technical competence, mentors control technicians, service technicians, and mechanical technicians on building automation activities. Properly completes required project and service documentation. Provides customers with the highest level of service to solve building inefficiencies and resolve service‑related items. Acts as a trusted advisor to customers, providing solutions and outcomes at the time of service.

How you will do it

Diagnoses and repairs complex control system malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software. Consults with the customer through data gathered and site assessments. Provides field proposals for retrofits, upgrades, and or enhancements to existing equipment. Assists sales by providing technical recommendations for sales leads. Manages assigned work to meet professional and efficient execution of time and customer satisfaction. Reports problems or changes to management immediately. Interfaces with branch manager, service manager, service project manager, or subcontractors on projects to coordinate activities as required ethically and professionally. Provides sketches of field changes and discrepancies for engineering corrections and drawings. May assist with job layouts and bid proposals. Communicates with customers upon arrival and before leaving the site. Ensures high levels of customer satisfaction. Meets regularly with customers to become familiar with operating problems. Keeps customers informed on the service provided, outstanding issues, and recommends system enhancements, upgrades, and replacement. Promotes the sale of add‑on work. Adheres to all Johnson Controls and customer safety standards. Provides safety leadership and instruction to all control technicians in the branch. Provides safety awareness while working on‑site with Johnson Controls subcontractors. Trains the customer in control systems operations. Delivers manuals and documentation to the customer for training needs as required. Provides mentorship for certification of controls technicians and service technicians on complex building automation systems. Coaches, supports, and trains the technical workforce on non‑complex, non‑critical equipment. Compiles job documentation such as certificate of completion, customer training form, training certificates, and punch lists. Conducts extensive self‑study (reading, research, and practice) to improve and maintain technical proficiency in company product lines. Completes certifications as required by the company. Assists in designing and configuring building control systems per contract documents. Creates flow diagrams, sequence of operations, bill of material, network layouts, and electrical schematics as required. Assists in developing and testing software programs necessary to operate the system per project requirements. Compiles and/or completes project as‑built and close‑out documentation. Assists in coordinating and creating necessary drawings and equipment schedules for submittals and installation. Selects, orders, and tracks the delivery of materials for assigned projects. Coordinates factory‑mounting processes to meet factory and project schedule. Assists in loading and commissioning of all system and network‑level controllers as required. Assists in validating complete system functionality and troubleshooting problems with subcontractors and other trades to ensure proper operation. May provide field change information to the project team for the creation of as‑built drawings and software. Keeps management and JCI contractor or customer informed of job progress and issues. Assists in performing site‑specific training for owner/operator on the total building control system. Participates in release meeting with project field team. Provides recommendations and solutions to ensure facilities run efficiently to include upselling opportunities. Provides quotes to support recommendations and solutions.

What we look for

• Be a dedicated member of a North America branch team willing to learn and be responsible for system troubleshooting, repair, and aftermarket services for this fast‑growing business.
• Minimum of Four (4) years Commercial Controls troubleshooting experience in the HVAC industry, including buildings, chiller plants, and systems.
• Vocational school program graduate or an associate’s degree in a technical field, or two years’ experience in servicing electronic and/or mechanical systems.
• Demonstrated ability to install and/or service electronic control systems and HVAC equipment.
• Effective communication skills to represent Johnson Controls on customer sites.
• Possesses the ability to explain technical information to technical and non‑technical people.
• Demonstrate effective writing skills as well as understanding of programs and software applications.
• Knowledge of control theory, automatic temperature controls, building automation systems, and other building subsystems.

Hiring Hourly Range

$25–$36 hourly (determined by education, experience, knowledge, skills, and internal equity). This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. We recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply.

Equal Employment Opportunity

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law. To view more information about your equal opportunity and non‑discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.