Controls Service Technician

YDU JC Air Cond & Ref Inc.- Dubai; Lynnfield (MA); On-site; USD 46,356 - 62,914; Full time

Benefits offered by this job

401(k) matching

Medical, dental, vision benefits

Paid vacation

Safety‑first culture

Job summary

Johnson Controls is hiring for an HVAC controls technician in North America. The role covers troubleshooting, installation, commissioning, and preventative maintenance on mechanical, electrical, and low voltage controls components.

The technician will respond to service and warranty calls, communicate with customers, and maintain work documentation. The position emphasizes safety, proper calibration, and clear reporting, with opportunities to upsell 효c un?

Qualifications

• Trade school or associate degree in electronics, HVAC, or related field.
• 3 years of experience servicing electrical/electronic/mechanical HVAC systems.
• Knowledge of HVAC systems, sequences, and applications.

Responsibilities

• Install, commission, troubleshoot, and maintain HVAC control systems.
• Troubleshoot mechanical, electrical, and electronic components.
• Provide customer support and system repair recommendations.
• Maintain documentation and administrative records.
• Ensure safety standards compliance.

Skills

HVAC troubleshooting

Electrical & electronics

Customer communication

Use testing meters

Electrical safety

Education

Vocational school/associate degree in electronics or HVAC

Tools

Multimeter

Electrical testing tools

Job description

What you will do

Perform HVAC control systems troubleshooting, installation, commissioning, and preventative maintenance on mechanical, electrical, and low voltage controls components.

• Respond to service and warranty calls using Johnson Controls configuration and commissioning tools and various hand tools including electrical testing meters and electronic testing equipment.
• Provide front‑line technical and repair support through effective communication with customers.
• Recommend system repairs or updates and assist in proposing solutions to customers.
• Maintain calendar of service activities and inform management, contractors, or customers of job progress and issues.
• Calibrate systems with basic electronic test equipment.
• Complete administrative tasks including timesheets, expense reports, and as‑built documentation.
• Engage with customers to understand their systems and needs, and communicate with them before and after visits.
• Follow all safety standards, attend required safety training, and maintain a high degree of safety for employees and subcontractors.
• Provide recommendations and quotes to ensure facilities run efficiently, including upselling opportunities.

How you will do it

Be a dedicated member of a North America Branch team willing to learn and be responsible for system troubleshooting, repair, and aftermarket services for this fast‑growing business.

• Use electrical and electronics troubleshooting skills.
• Load Johnson Controls field and network level controller software.
• Perform commissioning and diagnostics for controllers and end devices (sensors, actuators, etc.) and complete required documentation.
• Execute company‑sponsored and personally‑initiated training to maintain high knowledge and capability.
• Communicate with contractors or customers upon arrival and before leaving the work site.

Responsibilities

• Installation, commissioning, prevention, and maintenance of HVAC control systems.
• Troubleshoot mechanical, electrical, and electronic components.
• Provide customer support and system repair recommendations.
• Maintain accurate documentation and administrative records.
• Ensure compliance with safety standards.

Qualifications

• Vocational school program or associate degree in electronics, mechanical systems, computer technology, air conditioning, or similar field.
• Three years of experience servicing electrical, electronic, and/or mechanical HVAC systems.
• Understanding of HVAC systems, sequence, and applications.
• Technical aptitude in mechanical and electro‑mechanical fields.
• Proficiency with hand, power tools and electrical testing equipment such as a multimeter.
• Solid knowledge of personal computers.
• Attention to detail, good communication, and listening skills.
• Hourly range $33.65–45.67 depending on qualifications.

Benefits

• Competitive hourly salary with potential for increased pay.
• Paid vacation/holidays/sick time – 10 days of vacation first year.
• Comprehensive benefits package including 401(k), medical, dental, and vision care available day one.
• Safety‑first culture with Zero Harm policy.
• Collaborative team environment and career development opportunities.

Equal Opportunity

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law.

Additional information about your equal opportunity and non‑discrimination rights can be found on the Johnson Controls Careers site.