Advanced Audio/Video Installation Technician - Control4 Certified

Phoenix Systems; Alpharetta (GA); On-site; USD 30,686 - 43,704; Full time

Benefits offered by this job

Paid Time Off from first week

401(k) with match

Health/dental/vision insurance

Disability options

Life insurance

Employee discounts

Take-home vehicle

Paid gas/maintenance

Positive work culture

Job summary

Phoenix Systems is seeking an experienced Advanced Audio/Video Installation Technician with Control4 certifications to provide installation and training on custom electronics for high-end clients. A focus on customer service, technical skills, and adherence to safety protocols are essential for this full-time role, which offers a supportive work environment and competitive benefits.

Qualifications

• Minimum 3 years' experience in security/AV installations.
• Active Control4 Associate Installer & Automation Programmer certifications.
• Ability to work under pressure and provide excellent customer service.

Responsibilities

• Install and activate security systems and surround sound systems.
• Train customers on system operation.
• Handle emergency service calls on rotation.

Skills

Customer Service

Technical Problem Solving

Knowledge of Security Systems

Installation Skills

Education

Control4 Associate Installer Certification

Control4 Automation Programmer Certification

Certifications in Centralized Lighting and Lutron Lighting

Tools

Tools for AV Installation

Job description

Advanced Audio/Video Installation Technician - Control4 Certified

Join to apply for the Advanced Audio/Video Installation Technician - Control4 Certified role at Phoenix Systems.

Job Description

Phoenix Systems is growing, and we are looking for an experienced Audio/Video installation technician with Control4 certification(s) to join our team. Candidates should be self-motivated, personable, and of good character, with a passion for custom electronics, installation, and providing world-class service to high-end clients.

Job Details

Type: Full-time

Start Date: Anticipated to be July 21, 2025

Responsibilities

• Perform service, installation, and activation of security systems, surround sound systems, system components, speakers, TV hangs, remote controls, shades, screens, advanced lighting controls, and systems requiring Control4 automation and programming.
• Communicate with customers to review work orders, answer questions professionally.
• Instruct and train customers on system functions and operation.
• Have in-depth knowledge of security systems operation, functions, and wiring requirements.
• Understand security systems Phoenix Systems installs and services (NX, SimonXTi, 2Gig, DSC, Qolsys, etc.).
• Handle after-hours emergency service calls (on a rotation basis).
• Create and edit Control4 IR Drivers.
• Install and program shades and screens.
• Terminate multimode fiber ends with appropriate tools.
• Calibrate advanced projectors and receivers for optimal video and sound.
• Resolve technical issues independently.
• Perform duties of Trim Tech II/III and A/V Security Technician II as needed.

Qualifications

• Minimum 3 years of experience with security/AV installations.
• Active Control4 Associate Installer & Automation Programmer certifications (SnapAV required).
• Active Control4 PCNA Certification (preferred).
• Certifications in Centralized Lighting and Lutron Lighting (preferred).
• Knowledge of cable types, networking setup, and ability to assess system design.
• Ability to work under pressure, meet deadlines, and provide excellent customer service.
• Must have or be willing to obtain necessary tools.
• Background check, drug screening, and MVR required.

Physical & Work Environment

• Regularly stand, walk, use hands, reach, stoop, kneel, talk, hear.
• Use step and extension ladders frequently.
• Lift up to 50 pounds regularly, occasional lifts up to 100 pounds.
• Work at active construction sites, exposed to temperature changes, dust, and moderate noise.

Benefits

• Paid Time Off starting from first week, holidays, 401(k) with match, health/dental/vision insurance, disability options, employee assistance, life insurance, employee discounts, free alarm monitoring, take-home vehicle, paid gas/maintenance, Monday-Friday daytime schedule, positive work culture.

Salary

Starting at $27.00/hour.