Control Tower Coordinator - Logistics & Dispatch

Schnellecke Logistics USA; Grove City (OH); On-site; USD 40,000 - 65,000; Full time

Job summary

Schnellecke Logistics USA seeks a Control Tower Specialist to coordinate communication, monitor order flow, and support operational execution within the control tower, dispatch, and inventory functions in Ohio. You will ensure accurate processing of delivery information, timely handling of expedited orders, and alignment between internal teams and the customer.

The role emphasizes visibility across logistics activities, compliance with safety and process standards, and collaboration with

Qualifications

• High school diploma or equivalent preferred.
• Experience with Microsoft Office and Excel required.
• SAP experience with inbound and outbound processes required.
• RFID familiarity preferred.
• Strong customer service orientation with effective verbal and written communication skills.
• Ability to work independently and prioritize tasks effectively.

Responsibilities

• Maintain consistent communication with the customer regarding delivery notes, updates, and order status.
• Ensure all expedited orders are processed and picked in a timely manner.
• Verify that all delivery documentation is accurate, complete, and properly printed.
• Monitor control tower activities and elevate operational issues to Supervisor or Manager as needed.
• Support dispatch, inventory, and control tower teams across functions when required.
• Follow all standard operating procedures, training guidelines, and safety protocols.
• Maintain accurate communication and coordination across internal teams and leadership.
• Ensure adherence to safety standards, including proper use of PPE on the shop floor and yard.

Skills

Microsoft Office

Excel

Education

High school diploma or equivalent

Tools

SAP

RFID

Job description

Schnellecke Logistics USA seeks a Control Tower Specialist to coordinate communication, monitor order flow, and support operational execution within the control tower, dispatch, and inventory functions in Ohio. You will ensure accurate processing of delivery information, timely handling of expedited orders, and alignment between internal teams and the customer.

The role emphasizes visibility across logistics activities, compliance with safety and process standards, and collaboration with