Logistics Control Tower Coordinator

Schnellecke Logistics USA; Huntsville (AL); On-site; USD 25,000 - 39,000; Full time

Job summary

Schnellecke Logistics USA is seeking a Control Tower Clerk to monitor and coordinate logistics activities, ensuring timely processing of orders, delivery documentation, and shipment execution. You will serve as a central hub between operations, dispatch, customers, and leadership to identify and escalate issues that may impact service levels.

The role requires SAP experience, strong communication, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• High School Diploma or equivalent.
• SAP experience with logistics, order management, and shipment tracking functions.
• Strong computer skills including Microsoft Office applications.
• Experience in logistics, supply chain, transportation, warehouse operations, or customer service preferred.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently and collaboratively across multiple departments.
• Must be able to successfully complete a pre-employment background check and drug screening.

Responsibilities

• Execute company values, policies, procedures, and operational standards in support of Schnellecke Logistics objectives.
• Adhere to all Schnellecke safety principles and wear required PPE on the shop floor and truck yard.
• Follow standard work procedures, safety guidelines, and operational requirements for assigned responsibilities.
• Maintain communication with BASF and other stakeholders regarding delivery notes, shipment status, and updates.
• Ensure expedited orders are prioritized, picked, processed, and shipped according to customer requirements.
• Verify delivery note information is complete and properly printed prior to shipment release.
• Monitor picking progress and order execution activities for timely completion.
• Escalate delays, inventory discrepancies, or issues to the Operations Manager or leadership.
• Maintain open communication with dispatch regarding delivery note concerns or shipment issues.
• Utilize SAP and other logistics systems to monitor order status, shipment activity, and inventory movement.
• Track and communicate exceptions, delays, and service risks to stakeholders.
• Support daily operational reporting and documentation requirements.
• Assist in identifying process improvement opportunities to enhance efficiency and customer service.
• Maintain accurate records and documentation related to delivery processing and logistics activities.
• Perform additional duties as assigned to support business and customer requirements.

Skills

SAP experience

Logistics systems

Microsoft Office

Communication skills

Analytical thinking

Education

High School Diploma or equivalent

Tools

SAP

Job description

Schnellecke Logistics USA is seeking a Control Tower Clerk to monitor and coordinate logistics activities, ensuring timely processing of orders, delivery documentation, and shipment execution. You will serve as a central hub between operations, dispatch, customers, and leadership to identify and escalate issues that may impact service levels.

The role requires SAP experience, strong communication, and the ability to manage multiple priorities in a fast-paced environment.