Logistics Control Tower Coordinator - SAP & Shipping Focus

Schnellecke Logistics USA; Huntsville (AL); On-site; USD 38,000 - 54,000; Full time

Job summary

Schnellecke Logistics USA in Huntsville, AL is seeking a Control Tower Clerk to monitor and coordinate logistics activities for timely order processing and shipment execution.

This role serves as a central hub between operations, dispatch, customers, and leadership, utilizing SAP and other systems to track statuses and ensure service levels and smooth communication across the supply chain.

Qualifications

• High School Diploma or equivalent required.
• SAP experience with logistics, order management, and shipment tracking functions.
• Strong computer skills, including Microsoft Office applications.
• Experience in logistics, supply chain, transportation, warehouse operations, or customer service preferred.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently and collaboratively across multiple departments.
• Must be able to successfully complete a pre-employment background check, consistent with applicable federal, state, and local laws.
• Must be able to successfully complete a pre-employment drug screening, where permitted by applicable law.

Responsibilities

• Execute company values, policies, procedures, and operational standards in support of Schnellecke Logistics objectives.
• Adhere to all Schnellecke safety principles and wear required PPE while on the shop floor and truck yard.
• Follow all standard work procedures, safety guidelines, and operational requirements for assigned responsibilities.
• Maintain consistent communication with BASF and other designated stakeholders regarding delivery notes, shipment status, and operational updates.
• Ensure all expedited orders are prioritized, picked, processed, and shipped according to customer requirements.
• Verify delivery note information is complete, accurate, and properly printed prior to shipment release.
• Monitor picking progress and order execution activities to ensure timely completion.
• Escalate operational delays, inventory discrepancies, or process issues to the Operations Manager, Supervisor, or appropriate leadership team.
• Maintain open communication with dispatch regarding delivery note concerns or shipment issues that may impact truck departures.
• Utilize SAP and other logistics systems to monitor order status, shipment activity, and inventory movement.
• Track and communicate exceptions, delays, and service risks to internal and external stakeholders.
• Support daily operational reporting and documentation requirements.
• Assist in identifying process improvement opportunities to enhance operational efficiency and customer service.
• Maintain accurate records and documentation related to delivery processing and logistics activities.
• Perform additional duties as assigned to support business and customer requirements.

Skills

Strong attention to detail

Organizational skills

Excellent verbal and written communic

Strong analytical and problem solving

Ability to work across departments

MS Office skills

Ability to manage multiple priorities

Education

High School Diploma or equivalent

Tools

SAP

Job description

Schnellecke Logistics USA in Huntsville, AL is seeking a Control Tower Clerk to monitor and coordinate logistics activities for timely order processing and shipment execution.

This role serves as a central hub between operations, dispatch, customers, and leadership, utilizing SAP and other systems to track statuses and ensure service levels and smooth communication across the supply chain.