Control Room Operator A

Vanderlande; Northern, San Diego (KY, CA); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Vanderlande Logistics is seeking a Baggage Handling Systems Control Room Operator (CRO) for the team located at San Diego International Airport. The role emphasizes monitoring, fault response, and coordinated communications with airline and airport personnel.

Responsibilities include alerting maintenance, logging calls, balancing lines, and managing backup procedures to ensure continuous operations. A $1,000 sign-on bonus is offered and multitasking in a fast-paced environment is expected.

Qualifications

• Technically proficient with computers and able to stay calm under stress.
• Able to identify fault/error messaging.
• Effective in communicating with maintenance and operations teams.
• Willingness to work on-site at airport and adapt to shift needs.
• Must have reliable transportation to/from work.

Responsibilities

• Alert maintenance personnel through radio communication of faults or failures and dispatch them to the appropriate location.
• Maintain BHS Call Logs in an accurate and timely manner.
• Monitor and adjust line balancing.
• Monitor laser array statistics, prepare reports based on BHS statistics.
• Make operational decisions by initiating and coordinating backup/fallback procedures.
• Act as a central communication point for all BHS activities and coordinate with airlines and airport personnel.

Skills

Technical aptitude

Communication skills

Stress management

Fault diagnosis

Reliable transportation

Tools

Networking hardware

Software basics

Job description

Vanderlande Logistics is seeking a Baggage Handling Systems Control Room Operator (CRO) in support of the team located In San Diego, California airport.

Responsibilities:

• Alert Vanderlande Logistics maintenance personnel through radio communication of faults or failures and dispatch them to the appropriate location
• Maintain BHS Call Logs in an accurate and timely manner.
• Monitor and adjust line balancing.
• Monitor laser array statistics, prepare reports based on a wide variety of BHS system statistics.
• Make operational decisions by initiating and coordinating backup/fallback procedures necessary to allow continued operations.
• Function as a central communication point for all BHS related activities and effectively communicate with all user airlines and airport personnel

Physical requirements include, but are not limited to:

• Lifting (50 to 100 pounds), bending, reaching, climbing, walking, crawling, standing, sitting, climbing stairs, speaking, sight and/or hearing to complete the job duties.

Required Skills / Education:

• Technically competent and comfortable with computers and able to work calmly during stressful times while maintaining a pleasant and efficient demeanor.
• Networking / Hardware / Software skills preferred but not mandatory.
• Ability to identify fault/error messaging.
• Ability to clearly and effectively communicate with maintenance and operational support personnel.
• Ability to work under pressure while maintaining a professional presence.
• General cleanup of work areas and additional duties as assigned by Site Manager or supervisor.
• Must have reliable transportation to/from work.
• The starting pay rate for this position is $20.00. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.
• $1,000 sign on bonus
• We value our employees and create an environment for career growth
• Professional development and tuition reimbursement

Equal opportunity workplace that embraces and promotes ownership culture, empowerment, open communication, diversity, and collaboration