Control Room Associate – Luxury Airport Operations

Professional Services Plus Inc.; Dallas (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401K with matching

PTO and sick days

Training provided

Career advancement

Job summary

Professional Services Plus Inc. is seeking a motivated Control Room Associate for our DFW operations. You will coordinate daily PS movements and lead a small team of Member and Operations Associates.

The role requires strong Office skills, airport experience preferred, and the ability to manage multiple tasks while maintaining excellent service for members and partners in a fast-paced environment.

Qualifications

• Proficient in Microsoft Office (Outlook, Excel, Word).
• Airport experience preferred.
• Experience managing conflict and solving problems.
• Excellent verbal and written communication skills.
• Strong multi-tasking and organizational capabilities.
• Demonstrated ability to lead teams.
• Must pass pre-employment drug screening and background check.

Responsibilities

• Coordinate daily operations and disseminate information to PS work centers.
• Ensure successful execution of planned and unplanned operations.
• Initiate and coordinate reservation-related tasks with ATL Airline Carriers.
• Manage relationships with TSA, CBP, and third-party vendors.
• Coach teammates and provide constructive feedback.
• Deliver excellent customer service to members, partners, and PS departments.
• Execute additional duties as directed by leadership.

Skills

Excellent communication

Leadership

Multitasking

Organizational skills

Coaching / feedback

Conflict resolution

Team management

Tools

Microsoft Office

Job description

Professional Services Plus Inc. is seeking a motivated Control Room Associate for our DFW operations. You will coordinate daily PS movements and lead a small team of Member and Operations Associates.

The role requires strong Office skills, airport experience preferred, and the ability to manage multiple tasks while maintaining excellent service for members and partners in a fast-paced environment.