Management Analyst 2 - Business Systems Tester

Minnesota Department of Revenue; Fort Snelling Unorganized Territory (MN); Hybrid; USD 55,000 - 79,000; Full time

Benefits offered by this job

Hybrid telework

Stassen Building office

Job summary

The Minnesota Department of Revenue seeks a Business Systems Analyst Support to assist the Tax Operations Division with analysis, testing, and enhancements of complex tax systems. You will work with Management Analysts, GenTax/Paper/Efile Coordinators, and MNIT staff to ensure data accuracy and effective system changes.

You will update business requirements, support solution design, and develop testing scenarios for annual tax return changes and new functionality for paper and electronic

Qualifications

• One year of professional experience as a business systems analyst, including monitoring, analyzing and testing business systems.
• Three years of experience providing technical assistance with business systems and researching and assisting with resolution of complex systems.
• Experience creating or maintaining documentation such as procedures, testing scenarios, or system requirements.
• Experience with performing system testing, validating outcomes, and ensuring changes function as intended.
• Strong problem‑solving skills to research, monitor, and resolve complex system or procedural issues.
• Ability to manage multiple priorities, meet deadlines, and support work across various functional areas.
• Effective communication skills to provide technical assistance, deliver updates, and document activities.

Responsibilities

• Assist the Tax Operations Division with analysis, testing, and improvement of complex business systems.
• Collaborate with Management Analysts, GenTax / Paper / Efile Coordinators, MNIT staff and FAST developers to ensure system functionality and data accuracy.
• Develop testing scenarios, updates procedures, and provide troubleshooting guidance to division staff.

Skills

Business analysis

Documentation

System testing

Problem solving

Multitasking

Communication

Job description

• Who May Apply: This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 10/12/2026.
• Date Posted: 10/05/2026
• Closing Date: 10/15/2026
• Hiring Agency/Seniority Unit: Revenue Dept / Revenue (inc Assessors)-MAPE
• Division/Unit: Tax Operations / Tax Ops-Business Systems Unit1
• Work Shift/Work Hours: Not Applicable Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $26.12 - $37.91 / hourly; $54,538 - $79,156 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Job Summary

The Business Systems Analyst Support position plays a key role in assisting the Tax Operations Division with the analysis, testing, and improvement of complex business systems that impact the division, department, and statewide tax processes. Working closely with Management Analysts, GenTax / Paper / Efile Coordinators, MNIT staff, FAST developers, and this role help ensure system functionality, data accuracy, and smooth implementation of changes.

Working with Coordinators this position is responsible for updating business requirements, supporting solution design, and performing extensive testing of system fixes, upgrades, annual tax return changes, and new functionality for paper and electronic returns and registration. The analyst will monitor and diagnose system issues, recommend solutions, and complete priorities aligned with division and departmental goals. The role also develops testing scenarios, creates and updates procedures, and provides technical assistance and troubleshooting guidance to division staff.

The Business Systems Analyst Support participates in department projects, provides regular progress updates, and collaborates with other testers and coordinators to ensure consistent and accurate outcomes. This position does not supervise staff and reports to the Supervisor of Business Systems Unit 1.

This position is eligible for hybrid telework. Employees living within 50 miles of the office will be required to work in the office at least 50% of the time each month. Employees may reside outside the state of Minnesota if they live in a state bordering Minnesota and are within 50 miles of the primary work location.

Existing employees who were approved to telework from a bordering state and more than 50 miles from their work location before June 1, 2025, may retain this arrangement unless they move farther away.

This posting may be used to fill multiple vacancies.

Minimum Qualifications

• One (1) year* of professional experience as a business systems analyst that includes monitoring, analyzing and testing business systems.

OR

• Three (3) years of experience providing technical assistance with business systems and researching and assisting with the resolution of complex systems.
• Experience creating or maintaining documentation such as procedures, testing scenarios, or system requirements.
• Experience with performing system testing, validate outcomes, and ensure changes function as intended.
• Strong problem‐solving skills to research, monitor, and resolve complex system or procedural issues.
• Ability to manage multiple priorities, meet deadlines, and support work across various functional areas.
• Effective communication skills to provide technical assistance, deliver updates, and document activities.

Preferred Qualifications

• Experience testing, writing scenarios, and executing test plans
• Knowledge of state government and Revenue's policies, procedures, processes, laws and rules
• Experience with working with or creating XML Schema requirements and test files
• Experience writing and maintaining procedures
• Experience leading or working on projects/teams

Additional Requirements

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). The Department of Revenue is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. MDOR does not participate in E-Verify.

As part of an offer of employment, a fingerprint‑based background check will be conducted in accordance with IRS Publication 1075. This will include, but is not limited to, verification of degrees and licensures, state and federal criminal history checks, and a review of tax filing and payment history. All individual income tax filing and payment obligations must be current prior to interviewing for this position.

About Revenue Dept

The Minnesota Department of Revenue manages the state’s revenue system and administers tax laws. The department manages over 40 state and local taxes and collects $33 billion annually to fund essential services for Minnesotans.

Revenue is dedicated to an inclusive work environment that celebrates and values the diversity of each employee and reflects the communities we serve. We're committed to a culture of inclusion where everyone can bring their authentic selves to work and thrive.

We value work‑life balance and support flexible work arrangements. While many of our employees can telework up to 50% of the time, we also offer a modern, state‑of‑the‑art hybrid workspace at the Stassen Building in St. Paul for in‑office collaboration. Whether you're in the office regularly or a few days each week, you'll find a welcoming environment designed to support productivity and connection.

Find out more about us on our website.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low‑cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short‑term and long‑term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax‑free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well‑being

Support to help you reach your career goals:

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well‑being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies

Based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran‑friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [e-mail] and let us know the support you need.