Contracts & Customer Relations Specialist

City Wide Building Services LLC; Dallas (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

City Wide Building Services LLC in Dallas, Texas, is seeking a Customer Services Representative. This role is essential for preparing contracts and maintaining relationships with customers while managing day-to-day interactions.

The ideal candidate should possess a high school diploma and proficiency in Microsoft Office, with experience in Salesforce being preferred. Strong communication and relationship-building skills are essential for success in this position.

Qualifications

• High school/GED diploma required; AA preferred.
• Proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint.
• Experience with Salesforce or a CRM preferred.

Responsibilities

• Act as the first point of contact for customers.
• Answer customers’ questions by phone and email.
• Enter contracts and bid documents into CRM.

Skills

Excellent communication skills

Proficiency in Microsoft Office

Customer service orientation

Time management

Strong relationship-building ability

Education

High school/GED diploma

Associate's degree (AA) preferred

Tools

Salesforce or a CRM

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

City Wide Building Services LLC in Dallas, Texas, is seeking a Customer Services Representative. This role is essential for preparing contracts and maintaining relationships with customers while managing day-to-day interactions.

The ideal candidate should possess a high school diploma and proficiency in Microsoft Office, with experience in Salesforce being preferred. Strong communication and relationship-building skills are essential for success in this position.