Client-Facing Operations & Scheduling Coordinator

City Wide Building Services LLC; Dallas (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

City Wide Building Services LLC is seeking a dedicated individual for a customer service role in Dallas, Texas. This position involves coordinating operations and scheduling work orders to enhance efficiency and customer satisfaction. Responsibilities include scheduling services, managing work orders, and ensuring clear communication with customers and team members.

The ideal candidate will possess strong communication skills, proficiency in Microsoft Office, and a customer-service orientation. High school diploma is required; an AA is preferred.

Qualifications

• Proficiency in Microsoft Office, especially Excel, Word, and PowerPoint.
• Experience with Sales Force is preferred.
• Excellent customer service and communication skills.

Responsibilities

• Contact customers to schedule service and obtain work authorizations.
• Track and manage open work orders until completion.
• Ensure effective communication with customers and internal teams.

Skills

Communication skills

Time management

Attention to detail

Customer-service oriented

Education

High school / GED diploma

AA preferred

Tools

Microsoft Office (Excel, Word, PowerPoint)

Sales Force

Job description

City Wide Building Services LLC is seeking a dedicated individual for a customer service role in Dallas, Texas. This position involves coordinating operations and scheduling work orders to enhance efficiency and customer satisfaction. Responsibilities include scheduling services, managing work orders, and ensuring clear communication with customers and team members.

The ideal candidate will possess strong communication skills, proficiency in Microsoft Office, and a customer-service orientation. High school diploma is required; an AA is preferred.