Contracts & Billing Coordinator

Kyocera Mita America; Wilmington (MA); In loco; USD 54.000 - 73.000; Tempo pieno

Descrizione del lavoro

Kyocera Document Solutions New England, Inc is seeking a Contract Coordinator to manage Wilmington branch accounts, coordinate contract billing and invoicing, and support order processing workflows. The role works with lease partners and internal/external customers to ensure accurate billing, documentation, and timely communication.

Experience with eAutomate and KFS is a plus. The position emphasizes strong customer service, process improvement, and collaboration with Finance and Sales to

Competenze

• High School Diploma or GED required.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to apply common sense understanding to carry out detailed written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Basic computer skills including MS Outlook, Word and Excel.

Mansioni

• Maintains all cycles and processes all maintenance agreement invoicing.
• Verifies and maintains new contracts in eAutomate.
• Sets up new contracts in KFS and manages devices.
• Runs meter reports for meter collection and enters meters in eAutomate as needed.
• Assists Accounts Receivable in resolving contract issues.
• Runs monthly termination and lease reports.
• Validates entered meters and estimates uncollected meters as needed.
• Processes all contract billing and mails out contract invoices.
• Processes all customer name, location, and address changes as needed.
• Collaborates with Finance and Sales to resolve billing or setup discrepancies.
• Maintains a billing log from sales order to funding to commission payout.
• Acts as point of contact with leasing companies on new/closed deals.
• Maintains accurate contract documentation for audit/compliance.
• Responds to customer inquiries regarding contract billing.
• Performs other duties as assigned.

Conoscenze

Reading comprehension

Written communication

Problem solving

Attention to detail

Formazione

High School Diploma or GED

Strumenti

MS Outlook

MS Word

MS Excel

Descrizione del lavoro

Kyocera Document Solutions New England, Inc is seeking a Contract Coordinator to manage Wilmington branch accounts, coordinate contract billing and invoicing, and support order processing workflows. The role works with lease partners and internal/external customers to ensure accurate billing, documentation, and timely communication.

Experience with eAutomate and KFS is a plus. The position emphasizes strong customer service, process improvement, and collaboration with Finance and Sales to