Contracts Analyst

Jiffy Lube; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Jiffy Lube is seeking a Contracts Analyst to support the Contracts Team in a fast-paced, growing organization. The role focuses on ensuring accurate and timely interaction with franchisees and stakeholders for new Franchise Agreements and store conversions, closures, transfers, and related activities.

The ideal candidate demonstrates solid judgment, strong analytical abilities, and the capacity to work independently while collaborating across multiple functions.

Qualifications

• Strong analytical, critical thinking, and problem-solving skills.
• Excellent written and verbal communication.
• Ability to independently research and resolve billing issues.
• Proficiency with Excel, Outlook, Teams, and SharePoint.
• Experience with ERP systems such as SAP or GSAP.

Responsibilities

• Draft, examine, and revise franchise agreements with legal input.
• Coordinate and execute contract transactions and approvals.
• Maintain data in contract systems for new franchises and store changes.
• Monitor documentation for new sites, conversions, renewals, closures, and transfers.
• Interact with stakeholders to obtain buy-in and define requirements.
• Support annual FDD filing preparation and disclosure tracking.

Skills

Analytical thinking

Problem solving

Attention to detail

Communication

Stakeholder management

Excel

ERP systems

SharePoint

Outlook

Teams

Tools

SAP

GSAP

SharePoint

Excel

Outlook

Teams

Job description

Jiffy Lube is seeking a highly analytical and detail-oriented Contracts Analyst to support the Contracts Team in a fast-paced, growing organization. This role is responsible for ensuring accurate and timely interaction with franchisees and other stakeholders to deliver key business items related to new Franchise Agreements (FAs) as well as store conversions/closures/transfers/etc. for the existing network.

The ideal candidate demonstrates sound judgment, strong analytical skills, and the ability to independently evaluate information, solve problems, and make routine operational decisions while collaborating across multiple business functions. As a newly established organization, this role requires adaptability and a willingness to quickly learn new systems, processes, and evolving business requirements.

What You’ll Do

Daily Responsibilities:

• Accountable for delivering, monitoring, analyzing, and ensuring documentation is completed in a timely and efficient manner for the development of new sites, conversions, renewals, closures, royalty ramp-up and store transfers
• Draft, examine, analyze, and revise franchise agreements including renewal and notices. Work with Legal to redline contracts to fit the transaction.
• Review incoming legal documents pertaining to store development, renewals, closures and transfers.
• Manage the transaction approval process including preparation of internal contracts forms, routing for appropriate sign-off, and facilitation of document execution (physical or digital).
• Coordinate and execute required steps to ensure smooth launch of new Franchise entity, store openings, transfers, or closures
• Responsible for creating franchise fee payment requests and accounts payable information.
• Responsible for creating all records in Jiffy Lube systems related to new franchise, new store, ship to, sold to creations, site maintenance creation tables, etc.
• Maintain data related to contractual negotiation activities in systems as records (status of negotiation, signed documents and appropriate approvals obtained for execution).
• Facilitate interaction with key stakeholders (internal and external) to obtain buy-in, establish requirements, design processes, and resolve difficult and critical issues.
• Maintain up to date contract/confirmation written processes and procedure documents, and identify and suggest updates/improvements, as necessary.
• Standardize correspondence to be used for all types of transactions including approval, corrective measures, and document transmittal letters.

Annual Responsibilities:

• Assist Legal Counsel with compiling information needed to file annual Franchise Disclosure Document (FDD).
• Facilitate sharing the FDD with franchisees and track status of disclosure and acceptance.

What You’ll Bring

• Strong analytical, critical thinking, and problem-solving skills.
• Exceptional attention to detail and commitment to accuracy.
• Ability to independently research, evaluate, and resolve billing issues using available systems, documentation, and established procedures.
• Demonstrated ability to exercise sound judgment and make routine operational decisions with minimal supervision.
• Strong organizational and time management skills with the ability to manage multiple priorities and meet competing deadlines.
• Excellent written and verbal communication skills.
• Strong customer service and stakeholder management skills.
• Proficiency with Microsoft Excel, Outlook, Teams, and SharePoint.
• Experience with ERP systems such as SAP, GSAP, or similar financial applications preferred.

Success in This Role

The successful candidate will:

• Demonstrate ownership and accountability for assigned responsibilities.
• Independently analyze available information and determine appropriate next steps before escalating issues.
• Validate work for completeness and accuracy prior to submission.
• Apply prior training and established procedures to new and recurring situations.
• Identify discrepancies, recommend solutions, and communicate findings effectively.
• Adapt quickly to changing priorities, evolving systems, and new business processes.
• Maintain productivity and accuracy in a dynamic, fast-paced environment.
• Contribute to process improvements that enhance operational efficiency and support organizational growth.

Why Join Jiffy Lube?

As Jiffy Lube continues to evolve as a newly established organization, you’ll have the opportunity to help shape processes, improve operations, and make a meaningful impact across the business. We are looking for individuals who embrace change, thrive in collaborative environments, and are committed to delivering accurate, timely, and high-quality work.