Information Technology Analyst

Premium Velocity Auto DBA Jiffy Lube; The Woodlands (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive Medical, Vision, Dental insurance

401(k) Match

Bonus

Employee discount on parts and services

Job summary

A leading automotive maintenance company in The Woodlands, Texas, seeks an IT Analyst to support the IT department by ensuring accurate data entry and providing basic technical support. The role includes managing data in various systems and assisting with IT troubleshooting. Ideal for those starting a career in IT, the position offers extensive hands-on experience in data management and IT processes. Competitive benefits include medical insurance, a 401(k) match, and employee discounts, with a preference for local candidates in the Houston area.

Qualifications

• Preferred minimum of 1 year of experience providing technical support.
• Preferred minimum of 1 year of experience providing data entry.
• Local candidates in the Houston area only; no relocation available.

Responsibilities

• Accurately enter, update, and manage data in various systems.
• Conduct regular data validation with management.
• Assist IT staff with troubleshooting and resolving technical issues.

Skills

Excellent verbal and written communication skills

Understanding of the latest technologies for IT systems and management

Proficient in troubleshooting issues remotely

Proficient in Microsoft Office Suite

Excellent organizational skills and attention to detail

Excellent analytical and time-management skills

Excellent interpersonal skills

Education

Associate’s degree in Computer Science or data-related field

Job description

Premium Velocity Auto LLC (PVA), with over 320 locations across the country, is more than just your neighborhood Jiffy Lube. We are a powerhouse automotive maintenance operation fueled by the dedication of more than 3,000+ passionate employees. PVA is one of the largest franchisees within the Jiffy Lube Network and a wholly owned subsidiary of Jiffy Lube International Inc.

Position Summary

The IT Analyst will play a key role in supporting our IT department by ensuring accurate data entry, maintaining system records, and assisting with basic IT support tasks. This position is ideal for individuals looking to start their career in IT, offering hands‑on experience with business systems and exposure to core IT processes.

Duties/Responsibilities

• Accurately enter, update, and manage data in various systems and databases.
• Conduct regular data validation with management and stakeholders.
• Serve as the focal point for internal company systems, such as PVA systems and Jiffy Lube proprietary POS system.
• Assist IT staff with troubleshooting and resolving basic technical issues.
• Support the documentation and tracking of IT requests and incidents.
• Collaborate with IT team members to ensure data integrity and process efficiency.
• Participate in training and development opportunities to build IT knowledge and skills.

Required Skills/Abilities

• Excellent verbal and written communication skills.
• Understanding of the latest technologies for IT systems and management.
• Comfortable navigating and entering data in business systems and databases.
• Proficient in troubleshooting issues remotely.
• Proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Excellent analytical and time‑management skills.
• Excellent interpersonal skills.

Education and Experience

• Preferred: Associate’s degree in Computer Science or data‑related field
• At least 1 year of experience providing technical support
• At least 1 year of experience providing data entry
• Local candidates in the Houston area only. No relocation available.
• Applicants must be authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of an employment visa at this time.
• Career paths that offer limitless growth opportunities.

Benefits

• Competitive Medical, Vision, Dental, employer‑funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family!
• 401(k) Match
• Bonus
• Employee discount on parts and services
• Additional benefits available:
• Life & Accidental Death Dismemberment and/or Accident*
• Short‑Term and Long‑Term Disability*
• Critical Illness and/or Cancer and/or Hospital Indemnity*
• Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
• * Full‑time employees only

Equal Opportunity Employer

Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.