Contractor Required-2 days a week-On going commitment

Inspiroz LLC; Asbury Park (NJ); On-site; USD 27,552 - 41,328; Part time

Job summary

Inspiroz LLC in Asbury Park, NJ, is seeking a hands-on IT support specialist to handle on-site tasks and ticket resolution.

You will fix printers and Chromebooks, manage inventory, and coordinate with our remote IT team overseas, ensuring clear communication and timely updates to clients.

Qualifications

• On-site availability two days per week.
• Must have own transportation.
• Background check clearance required after selection.

Responsibilities

• Handle tickets and fix printers/Chromebooks.
• Perform on-site technical support troubleshooting.
• Coordinate with remote IT support team.
• Document issues and resolutions for remote troubleshooting.
• Maintain clear communication with clients and updates.
• Ensure client satisfaction after issue resolution.

Skills

Technical troubleshooting

Customer service

Written communication

On-site readiness

Tools

Printer repair

Chromebook repair

Inventory management

Job description

Jon Description

Key responsibilities for this work order include the following:

• Ticket handling, Printer fixing, Chromebook fixing and inventory.

Technical support and problem resolution

• Take the lead in resolving technical issues that require on‑site support.
• Conduct thorough troubleshooting to identify the root cause of problems.
• Act as the liaison between on‑site operations and the remote IT support team overseas.
• Communicate technical issues and requirements to the remote team accurately and clearly.
• Provide detailed information and documentation to facilitate remote troubleshooting and support.
• Work closely with the remote service desk team to resolve technical issues.

Customer support and service

• Communicate updates, challenges, and tasks to the client in a clear and timely manner.
• Listen actively to client concerns and address them appropriately.
• Ensure client satisfaction by following up on issue resolution and providing necessary support.
• Takes personal interest in the quality of work and meeting customer needs.
• Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions.

- Need to be on‑site 2 days a week. Most likely Tuesday and Thursdays

- Have your own transportation

- Will require background check clearance post selection as it is a client pre‑requisite