Contractor Network Performance Coach: Drive Results

Crawford & Company in; Jacksonville (FL); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Crawford & Company is seeking a Contractor Network Performance Coach to join our Jacksonville team in a hybrid role. You will partner with contractors to boost performance, improve quality, and ensure program standards are met.

You will analyze performance data, identify opportunities, and deliver focused training and support to strengthen our contractor network and deliver exceptional client outcomes.

Qualifications

• Experience in customer service, property insurance or construction.
• Proficiency in Xactimate.
• Strong communication skills.

Responsibilities

• Coach contractors to improve performance, enhance quality, and meet program standards.
• Analyze performance data and deliver targeted training and support.
• Strengthen contractor network and ensure exceptional outcomes for clients and customers.

Skills

Customer service

Communication skills

Data analysis

Tools

Xactimate

Job description

Crawford & Company is seeking a Contractor Network Performance Coach to join our Jacksonville team in a hybrid role. You will partner with contractors to boost performance, improve quality, and ensure program standards are met.

You will analyze performance data, identify opportunities, and deliver focused training and support to strengthen our contractor network and deliver exceptional client outcomes.