Contractor Network Performance Coach

Crawford & Company in; Jacksonville (FL); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Crawford & Company is seeking a Contractor Network Performance Coach to join our Jacksonville team in a hybrid role. You will partner with contractors to boost performance, improve quality, and ensure program standards are met.

You will analyze performance data, identify opportunities, and deliver focused training and support to strengthen our contractor network and deliver exceptional client outcomes.

Qualifications

• Experience in customer service, property insurance or construction.
• Proficiency in Xactimate.
• Strong communication skills.

Responsibilities

• Coach contractors to improve performance, enhance quality, and meet program standards.
• Analyze performance data and deliver targeted training and support.
• Strengthen contractor network and ensure exceptional outcomes for clients and customers.

Skills

Customer service

Communication skills

Data analysis

Tools

Xactimate

Job description

Ready to Help Contractors Reach Their Full Potential?

Be the Coach Behind Performance and Success!

Join Us as Contractor Network Performance Coach - Hybrid Role | Jacksonville, FL

What's in it for you?

• Coach for Success: Partner with contractors to improve performance, enhance quality, and achieve program standards.
• Own the Details: Analyze performance data, identify opportunities for improvement, and deliver targeted training and support.
• Be Essential: Help strengthen our contractor network and ensure exceptional outcomes for clients and customers.

At Crawford, every claim represents a person and a community we help rebuild. As a Contractor Network Performance Coach, your experience in customer service, property insurance or construction, proficiency in Xactimate, and strong communication skills will help drive contractor success and operational excellence.

This is your chance to be part of the One Crawford family - where your work makes a real impact.