Contractor Network Performance Coach

Crawford; Jacksonville (FL); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Crawford is seeking a Contractor Network Performance Coach for a hybrid role in Jacksonville, FL. You will work with the contractor network to drive performance improvements, ensure program standards are met, and deliver targeted training and support.

The role emphasizes data-driven analysis, strong communication, and collaboration across teams to deliver excellence for clients and customers.

Qualifications

• Experience in customer service, property insurance or construction.
• Proficiency in Xactimate.
• Strong communication skills.

Responsibilities

• Partner with contractors to improve performance, enhance quality, and achieve program standards.
• Analyze performance data, identify opportunities for improvement, and deliver targeted training and support.
• Help strengthen our contractor network and ensure exceptional outcomes for clients and customers.

Skills

Customer service

Communication

Construction

Tools

Xactimate

Job description

Ready to Help Contractors Reach Their Full Potential?

Be the Coach Behind Performance and Success!

Join Us as Contractor Network Performance Coach - Hybrid Role | Jacksonville, FL

What's in it for you?

• Coach for Success: Partner with contractors to improve performance, enhance quality, and achieve program standards.
• Own the Details: Analyze performance data, identify opportunities for improvement, and deliver targeted training and support.
• Be Essential: Help strengthen our contractor network and ensure exceptional outcomes for clients and customers.

At Crawford, every claim represents a person and a community we help rebuild. As a Contractor Network Performance Coach, your experience in customer service, property insurance or construction, proficiency in Xactimate, and strong communication skills will help drive contractor success and operational excellence.

This is your chance to be part of the One Crawford family - where your work makes a real impact.