Contractor Lifecycle Operations Analyst

Empower Retirement

Greenwood Village (CO)

On-site

USD 72,000 - 102,000

Full time

6 days ago

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Benefits offered by this job

Medical, dental, vision & life

401(k) matching up to 6%

Tuition reimbursement

Paid time off + holidays

Volunteer time off

BRGs

Job summary

Empower Retirement is seeking a Workforce Operations Analyst to support the day-to-day governance of our External Workforce lifecycle, coordinating contractor onboarding, offboarding, extensions, and transitions. You will work with procurement, HR, finance, and suppliers to keep data accurate and processes compliant.

You will manage documentation, system access, and records, while driving continuous improvement in data quality and operational efficiency.

Qualifications

2–4+ years of experience in operations, HR operations, procurement support, or similar roles.
Experience in structured, process-driven environments.
Strong attention to detail and organizational skills.
Proficiency in Excel and enterprise systems.
Bachelor's degree in Business, Operations, HR, or a related field.

Responsibilities

Coordinate contractor onboarding, extensions, transitions, and offboarding activities.
Manage stakeholder requirements verification, quote requests, and rate validation.
Ensure required documentation, approvals, and system access are completed accurately and on time.
Track contractor status and maintain accurate records across all systems.
Support daily operations, including intake requests, updates, and changes to contractor engagements.
Assist with approvals and route requests to appropriate stakeholders.
Serve as a point of contact for contractor-related inquiries from business units and suppliers.
Troubleshoot onboarding, access, and process-related issues, resolve operational issues, and elevate more complex problems, risks, delays, or compliance concerns as needed.
Execute standardized processes and controls for contractor management across business units.
Ensure adherence to company policies, procedures, and regulatory requirements.
Maintain organized, audit-ready documentation for contractor activities.
Maintain and update contractor data in systems, including VMS, HRIS, or tracking tools.
Support reporting on contractor volumes, onboarding timelines, and operational metrics.
Identify data inconsistencies and work to improve data quality.
Support timely and accurate completion of onboarding and offboarding activities, data accuracy and completeness, adherence to defined processes and controls, reduction in operational errors and escalations, and responsive stakeholder support.