Contractor - Digital

SMK Soft Inc; Merrifield (VA); On-site; USD 70,000 - 90,000; Full time

Job summary

Navy Federal Credit Union is seeking a mid-level Technical Analyst to support its Digital team. The role focuses on translating business needs into technical requirements, API assessment, data mapping, and collaboration with analysts, architects, developers, and testers.

Hybrid work arrangement and a fast-paced environment are expected. The candidate will engage in Scrum ceremonies, validate applications and services, and produce documentation for interfaces and system requirements while working

Qualifications

• Ability to write SQL queries.
• Experience working with APIs.
• Experience with multi-tier applications.
• Familiarity with Agile methodologies.

Responsibilities

• Collaborate with product ownership to translate business needs into technical requirements.
• Translate existing functionality and inform enhancements.
• Investigate APIs to determine data availability.
• Map data between interfacing systems.
• Assist lead analysts in prioritizing features and epics.
• Participate in Scrum ceremonies.
• Perform application and services tests/validations.
• Create system requirement documentation including interface specs.
• Provide demos to team and stakeholders.
• Work with Business, QA, and developers to address production issues.
• Handle fast-paced timelines and multiple priorities.

Skills

SQL queries

Agile

Communication

Technical analysis

Tools

Postman

SoapUI

Job description

Description:

This entry to mid-level Technical Analyst position is targeted specifically to contractors with 2 to 7 years of relevant information technology experience to support Navy Federal Credit Union s Digital team in developing industry leading web, mobile, chat and voice solutions to meet our Members evolving financial needs. The role involves collaboration with business analysts, solution architects, developers, and testers to assess needs and define the technical system requirements for solutions.

Job Description:

• Collaborate with product ownership to translate business need into the technical system requirements of the product
• Leverage available documentation and exercises test versions of applications and APIs to understand existing functionality to inform enhancement opportunities and creation of new capabilities
• Investigate enterprise and vendor APIs to determine whether necessary data is available to support intended system capabilities
• Map data between interfacing systems
• Assist lead analysts in developing and prioritizing features and epics to ensure work focuses on requirements with maximum value and are aligned with product delivery strategy
• Participate in project planning, sprint and release planning, daily stand-up meetings (scrums), demos/reviews, retrospectives, backlog refinement meetings, and other Scrum-related meetings.
• Perform application and services tests/validations
• Responsible for creating system requirement documentation for applications and services, including interface specifications
• Provide demos to internal project team, as well as to business stakeholders.
• Works closely with Business, Quality Assurance team and developers on projects and to address production issues.
• Demonstrate ability to excel in a fast-paced environment with aggressive timelines that require managing multiple priorities concurrently
• Utilize system documentation, database information, application logs and scenario testing to determine root cause of system issues.

Have general understanding or working knowledge of the following:

• Services-oriented architecture / microservices
• Multi-tier applications (presentation tier/services-processing tier/data management tier)
• Enterprise and vendor API integration
• Managing system behavior through configurable variables
• Error handling
• XML and JSON data structures

Qualifications/Experience:

• Ability to write SQL queries
• Problem solving skill Works well under pressure and challenges, team-player, good listener, analytical, creative, approachable, etc.
• Excellent verbal and written communication skills with the ability to partner with various levels of leadership within the organization
• Conducting complex technical analysis across multiple products
• Work in Agile methodology
• Writing requirements for a system
• Writing front end mobile and/or web application requirements is a plus
• Writing back end service requirements is a plus
• Experience using tools such as Postman or SoapUI to exercise APIs is a plus

Must Have's:

• Experience capturing technical requirements for information systems/applications
• Experience working with APIs
• Familiarity with multi-tier applications (application layer, services layer, data layer)

Nice to Have's:

• Experience using tools such as Postman or SoapUI to exercise APIs
• Experience in the financial industry
• Experience working on requirements for native mobile applications

Additional Details

• Hybrid Status : Hybrid
• Alternate Job Title : Technical Analyst Entry to Mid-Level
• Digital Contractor Titles : Analytics - Tech Product Analyst
• Contractor Experience Level : 1