Technical Analyst

System One; Vienna (VA); Hybrid; USD 85,000 - 115,000; Full time

Job summary

System One in Vienna, VA seeks a Technical Analyst to join a contract role focused on turning business needs into solid technical requirements for web, mobile, chat, and API solutions. The incumbent will collaborate with product, R&D, and QA teams to ensure accurate system specs and robust interfaces.

You will drive data mapping, API assessments, and iterative feature planning within an Agile environment, maintaining quality and timely delivery while coordinating with stakeholders.

Qualifications

• Ability to write SQL queries.
• Problem solving under pressure; team player and analytical.
• Excellent verbal and written communication with leadership.
• Experience conducting complex technical analysis across products.
• Experience working in Agile methodology.
• Writing requirements for a system; frontend/mobile/WBE specs a plus.
• Experience with APIs testing tools (Postman/SoapUI).

Responsibilities

• Lead collaboration with product ownership to convert business needs into technical requirements.
• Identify requirement gaps and drive them to product ownership.
• Ensure coverage of non-happy path scenarios.
• Advocate for maintainable, reusable solutions and clear interfaces.
• Review APIs and data flows; map data across systems.
• Assist in prioritizing features and epics for value delivery.
• Participate in Scrum ceremonies and project planning.
• Document system requirements and interface specifications.
• Provide demos to project team and stakeholders.
• Collaborate with QA and developers to address production issues.

Skills

SQL

Problem solving

Communication

Agile

Requirements writing

API awareness

Postman/SoapUI

Data mapping

Tools

Postman

SoapUI

Job description

Technical Analyst

MUST BE LOCAL FOR ONSITE INTERVIEW

Location: Vienna, VA (hybrid)

Pay Rate: Negotiable

Position Type: Long Term Contract

Description:

Technical Analyst position is targeted specifically to contractors with 8 or more years of relevant information technology experience to support the company's team in developing industry leading web, mobile, chat and voice solutions to meet our Members’ evolving financial needs. The role involves collaboration with business analysts, solution architects, developers, and testers to assess needs and define the technical system requirements for solutions.

Responsibilities:

• Assume leadership of collaboration with product ownership to translate business need into the technical system requirements of the product
• Proactively identify requirement gaps and issue to product ownership
• Ensure non-happy path scenarios are considered and handled
• Advocate for solutions that consider ease of maintenance and component reuse opportunities
• Leverage available documentation and exercises test versions of applications and APIs to understand existing functionality to inform enhancement opportunities and creation of new capabilities
• Investigate enterprise and vendor APIs to determine whether necessary data is available to support intended system capabilities
• Map data between interfacing systems
• Assist lead analysts in developing and prioritizing features and epics to ensure work focuses on requirements with maximum value and are aligned with product delivery strategy
• Participate in project planning, sprint and release planning, daily stand-up meetings (scrums), demos/reviews, retrospectives, backlog refinement meetings, and other Scrum-related meetings.
• Perform application and services tests/validations
• Responsible for creating system requirement documentation for applications and services, including interface specifications
• Provide demos to internal project team, as well as to business stakeholders.
• Works closely with Business, Quality Assurance team and developers on projects and to address production issues
• Demonstrate ability to excel in a fast-paced environment with aggressive timelines that require managing multiple priorities concurrently
• Utilize system documentation, database information, application logs and scenario testing to determine root cause of system issues.

Have general understanding or working knowledge of the following:

• Services-oriented architecture / microservices
• Multi-tier applications (presentation tier/services-processing tier/data management tier)
• Enterprise and vendor API integration
• Managing system behavior through configurable variables
• Error handling
• XML and JSON data structures

Qualifications/Experience:

• Ability to write SQL queries
• Problem solving skill – Works well under pressure and challenges, team-player, good listener, analytical, creative, approachable, etc.
• Excellent verbal and written communication skills with the ability to partner with various levels of leadership within the organization
• Conducting complex technical analysis across multiple products
• Work in Agile methodology
• Writing requirements for a system
• Writing front end mobile and/or web application requirements is a plus
• Writing back end service requirements is a plus
• Experience using tools such as Postman or SoapUI to exercise APIs is a plus

+ Must Have's:

• Experience capturing technical requirements for information systems/applications
• Experience working with APIs
• Familiarity with multi-tier applications (application layer, services layer, data layer)

+ Nice to Have's:

• Experience using tools such as Postman or SoapUI to exercise APIs
• Experience working on requirements for native mobile applications

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Ref: #851-Rockville-S1