Contracting & Appointment Manager - Producer Onboarding

8AK American Hallmark General Agency; Texas; On-site; USD 70,000 - 95,000; Full time

Job summary

Hallmark Financial Services is seeking a Producer Contracting & Appointment Manager to supervise Agency Admin staff and personally handle agency contracting, appointments, onboarding, and ongoing maintenance for Hallmark’s Personal and Commercial Lines units. The role focuses on developing efficient workflows and partnering with business unit leaders to resolve appointment issues.

The position requires supervisory experience, strong communication skills, and familiarity with P&C insurance

Qualifications

• Bachelor's degree or 2-4 years related experience and/or training; or equivalent combination of education and experience.
• Prior supervisory or management experience required.
• P&C Insurance industry experience preferred.
• Excellent oral, written, and interpersonal communication skills.

Responsibilities

• Supervises Agency Admin staff and personally handles contracting, appointments, merger and buyout processing, and agency partner support.
• Coaches, develops, and leads the team to meet service and processing goals.
• Oversees onboarding applications, including background checks and license verification, and updates systems accordingly.
• Manages renewals and updates to E&O insurance information; processes terminations and suspensions as needed.
• Collaborates with Sales leadership to coordinate onboarding priorities and resolve processing barriers for timely appointments.
• Performs quality audits and suggests system or process improvements for accuracy and efficiency.
• Supports compliance reporting and assists the department head with projects.

Skills

Leadership

Communication

Analytical skills

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Salesforce

Job description

Hallmark Financial Services is seeking a Producer Contracting & Appointment Manager to supervise Agency Admin staff and personally handle agency contracting, appointments, onboarding, and ongoing maintenance for Hallmark’s Personal and Commercial Lines units. The role focuses on developing efficient workflows and partnering with business unit leaders to resolve appointment issues.

The position requires supervisory experience, strong communication skills, and familiarity with P&C insurance