Agency Licensing Specialist- Commercial Insurance

Hallmark Financial Services Inc.; Dallas (TX); On-site; USD 25,000 - 33,000; Full time

Job summary

Hallmark Financial Services Inc. is seeking an Agency Admin Support to ensure agency compliance, manage licensing, E&O renewals, and commissions. You will maintain the agency management system to support statutory requirements and keep licensing documents current.

This role emphasizes accuracy, organized work habits, and clear communication with agents and internal teams. A associate degree or 3–5 years’ related experience is typical; strong Excel skills are essential.

Qualifications

• Associate’s degree or 3–5 years related experience.
• Experience with agency administrative duties is a plus.
• Strong analytical and problem-solving abilities.
• Excellent oral, written and interpersonal communication.
• Highly organized with excellent time management.
• Detail oriented and able to work independently.

Responsibilities

• Maintain and update agency and producer database.
• Maintain agency contract files.
• Complete new agent appointments and acquisitions.
• Process and renew external agent appointments.
• Manage agency E&O renewals/updates.
• Manage producer and entity licensing; determine need for non-resident licenses.
• Recurring commission changes.
• Process terminations and suspensions as needed.
• Accurately report Surplus Lines Annual Report information.

Skills

Analytical thinking

Problem solving

Excellent communication

Time management

Detail oriented

Independent worker

Education

Associate’s degree

3-5 years related experience

Tools

Excel

Job description

Job Description:

Job Summary:

The Agency Admin Support will focus on agency compliance with agency-and-producer licensing, E&O renewals, and commissions. The Agency Admin Support maintains the agency management system ensuring statutory compliance. The Agency Admin Support maintains licensing documentation for internal agency licenses.

Essential Duties and Responsibilities

• Maintain and update agency and producer database.
• Maintain agency contract files.
• Complete new agent appointments and acquisitions.
• Process and renew external agent appointments for HCI.
• Manage agency E&O renewals/updates.
• Manage producer and entity licensing for all active agencies. Determine the need for non-resident licenses and appointments.
• Recurring commission changes.
• Process terminations and suspensions as needed.
• Accurately report Surplus Lines Annual Report information for internal agency licenses.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Associate’s degree or three to five years related experience and/or training; or equivalent combination of education and experience.
• Experience with agency administrative duties a plus.

Knowledge/Skills

• Ability to analyze, problem solve, working closely with others to coordinate and complete projects.
• Excellent oral, written and interpersonal communication skills.
• Ability to read and interpret regulatory statutes and regulations.
• Highly organized with excellent time management skills, able to prioritize workload efficiently.
• Detail oriented with the ability to work independently.

Computer Skills

• Advanced Microsoft Office skills are required with emphasis on Excel.

Hallmark Financial Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.