Manager, Producer Contracts & Appointments

Hallmark Financial Services, Inc.; Dallas (TX); On-site; USD 95,000 - 130,000; Full time

Job summary

Hallmark Financial Services, Inc. is seeking a Manager for Producer Contracts & Appointments in Dallas. This role supervises Agency Admin staff and handles contracting, appointments, onboarding, and ongoing agency maintenance for Personal and Commercial Lines units.

You will shape workflows, partner with leaders to resolve issues, and drive timely processing. The position requires a bachelor’s degree or equivalent experience, strong communication skills, and a background in P&C insurance.

Qualifications

• Bachelor’s degree from a four-year college or university or 2–4 years related experience or training.
• Prior supervisory or management experience required.
• P&C Insurance industry experience preferred.
• Excellent oral, written, and interpersonal communication skills.

Responsibilities

• Supervises Agency Admin staff and personally performs agency contracting, appointments, and onboarding.
• Develops procedures to support efficient workflows and resolves appointment issues with leaders.
• Coordinates onboarding priorities, communicates requirements, and addresses processing barriers.
• Performs quality audits and may prepare compliance reports for licensed staff.

Skills

Leadership

Communication

Collaboration

Analytical thinking

Microsoft Office

Salesforce

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Salesforce

Job description

Manager, Producer Contracts & Appointments### Manager, Producer Contracts & AppointmentsApply: Dallas: Full time: Posted 4 Days Ago: R-100576**Job Description:**The Producer Contracting & Appointment Manager supervises Agency Administrative Support personnel and personally performs agency contracting, appointments, onboarding, and ongoing agency maintenance for Hallmark’s Personal and Commercial Lines business units. The manager develops and maintains procedures to support efficient departmental workflows and achievement of short- and long-term objectives, and partners with business unit leaders to resolve agency appointment and contracting issues. **Job Duties*** Supervises Agency Admin staff and personally performs agency contracting, appointments, merger and buyout processing, and ongoing agency partner support.* Responsible for coaching, developing, and leading team to meet timely service and processing goals* Oversees and/or personally processes producer onboarding applications, including required background checks and license verification, and enters producer information into agency systems, policy systems, and producer portals.* Oversees and personally handles renewals and updates to agency errors and omissions (E&O) insurance information; processes agency terminations and suspensions as needed.* Works directly with business unit leaders to address agency appointment issues.* Collaborates with Sales leadership to coordinate agency onboarding priorities, communicate contracting and appointment requirements, and resolve processing barriers to support timely agency appointments.* Performs quality audits* Identifies systems or processing enhancements to increase accuracy and efficiency* May prepare and submit periodic compliance reports for internal licensed staff* Assists the department head with projects as needed. **Independence*** Decisions of moderate to high complexity should be made independently and within company guidelines. The individual performing this job should be confident in his/her decision-making abilities and have a general understanding of when issues should be brought to Leadership or Human Resources.**Supervision*** Supervises 2-4 direct reports, including Agency Administrative Support personnelCarry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.**Education, Experience, Knowledge and Skills:*** Bachelor’s degree from a four-year college or university; or 2-4 years related experience and/or training; or equivalent combination of education and experience* Prior supervisory or management experience required* P&C Insurance industry experience preferred* Excellent oral, written, and interpersonal communication skills* Must be dedicated to quality, highly organized, and efficient* Ability to collaborate with others and establish strong working relationships throughout the organization* Strong critical thinking and analytical skills* Working knowledge of Microsoft Office applications (Word, Excel, Outlook, PowerPoint)* Working knowledge of Salesforce preferredHallmark Financial Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.