Contract Support Coordinator - Fiscal Operations Lead

NYC Department of Social Services; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

NYC Department of Social Services, Office of Child Support Services (OCSS), seeks a Principal Administrative Associate level III to function as Contract Support Coordinator.

You will serve as primary liaison between OCSS and vendor, supervise a small team, oversee contractor deliverables, conduct monthly audits, coordinate cross‑unit projects, and prepare management reports using CSMS, UCMS, WMS, and ASSETS.

Qualifications

• Bachelor’s degree and two years of clerical/administrative experience, with one year in a supervisory/administrative role.
• Associate degree and three years of clerical/administrative experience including one year in supervisory duties.
• Four-year high school diploma or equivalent with four years of clerical/administrative experience including one year in supervisory duties.

Responsibilities

• Serve as the primary liaison between OCSS and YMS Management Associates, reporting to Fiscal Operations leadership.
• Oversee vendor activities, track assignments, ensure quality, and verify compliance with contractual and timeframes.
• Supervise a team including Bookkeeper III and Bookkeeper II staff; coordinate with four units on vendor-related projects.
• Review contractor work for timeliness and accuracy; conduct monthly audits (approx. 100 cases) and address discrepancies.
• Coordinate with CSMS, UCMS, WMS, and ASSETS to resolve referrals and validate data.
• Prepare memos and provide guidance/training support for contractor staff when needed.
• Produce weekly activity reports and monthly management statistics; support budget and resource optimization.

Education

Baccalaureate degree

Associate degree

High school diploma or equivalent

Job description

NYC Department of Social Services, Office of Child Support Services (OCSS), seeks a Principal Administrative Associate level III to function as Contract Support Coordinator.

You will serve as primary liaison between OCSS and vendor, supervise a small team, oversee contractor deliverables, conduct monthly audits, coordinate cross‑unit projects, and prepare management reports using CSMS, UCMS, WMS, and ASSETS.