Contract Senior Systems Engineer - Lab Instrument & Network

Motion Recruitment; Pleasanton (CA); On-site; USD 83,000 - 117,000; Full time

Job summary

Motion Recruitment seeks a Senior Systems Support Engineer (contractor) to support Roche instruments across Pleasanton and Santa Clara, with remote external sites as needed. This 12-month assignment requires onsite presence five days a week.

You will provide hardware, software, and networking support, perform PMs/IOQs, document activities in ServiceNow, and collaborate with stakeholders while developing expertise to guide teammates.

Qualifications

• Associate's or Bachelor's degree in a technical field and at least 3 years servicing medical or laboratory equipment with networking fundamentals.
• Strict compliance with Roche safety policies and FDA/ISO regulations related to instrument support and qualification.

Responsibilities

• Networking Support: configure, maintain, and set up firewall/servers and PC devices; manage IPs and shares; diagnose network issues.
• Instrument & Systems Support: perform PMs, IOQs, hardware repairs, part replacements, and system software upgrades.
• Documentation & Coordination: document service activities in the electronic database; coordinate requests via ServiceNow; communicate status updates.
• Training & Development: participate in ongoing training and guide other team members.

Skills

Networking

Documentation

Troubleshooting

Education

Associate's degree in technical field

Bachelor's degree in technical field

Tools

ServiceNow

Job description

Motion Recruitment seeks a Senior Systems Support Engineer (contractor) to support Roche instruments across Pleasanton and Santa Clara, with remote external sites as needed. This 12-month assignment requires onsite presence five days a week.

You will provide hardware, software, and networking support, perform PMs/IOQs, document activities in ServiceNow, and collaborate with stakeholders while developing expertise to guide teammates.