Senior Lab Systems & Networking Engineer

Dawar Consulting

Pleasanton (CA)

On-site

USD 65,000 - 109,000

Full time

7 days ago

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Benefits offered by this job

Medical

Paid Sick Leave

401K

Job summary

Our client in Pleasanton, CA seeks a Senior Systems Support Engineer to support laboratory instruments, software, and networked systems across R&D and Clinical Operations, with strong focus on networking and connectivity. Responsibilities include installation, troubleshooting, IP addressing, configuring Fortigate firewalls, VLANs, switches, routing, DNS/DHCP, and providing onsite and remote IT support.

ServiceNow is used for requests, and IQ/OQ qualification activities are performed in line with

Qualifications

Associated degree in Electrical/Electronic Engineering, Computer Science, IT/Networking, or equivalent experience.
5+ years of experience supporting medical/laboratory equipment and networked systems in R&D, hospital, or clinical labs.
Hands-on experience with IP addressing/subnetting, VLANs, switches, routers, and firewalls.
Direct experience configuring Fortigate or similar firewall/network security appliances.
Working knowledge of TCP/IP, DNS, DHCP, VPN, and firewall rules.

Responsibilities

Install, relocate, deinstall, qualify, and perform preventive maintenance and repairs on laboratory instruments and systems.
Troubleshoot instrument hardware, software, and network connectivity issues and perform root-cause analysis.
Manage IP addressing and connectivity for networked laboratory instruments.
Configure and troubleshoot Fortigate firewalls, VLANs, switches, routing, DNS/DHCP, and related network infrastructure.
Provide onsite and remote IT/networking support for R&D and laboratory environments.
Manage service requests and coordinate/triage issues through ServiceNow.
Document service, maintenance, and qualification activities accurately in equipment management systems.
Execute and support IQ/OQ qualification activities and work within applicable FDA/ISO requirements.
Provide technical guidance and training to team members as expertise develops.