Contract Sales Manager

Sanderson Design Group plc.; New York (NY); On-site; USD 10,000 - 190,000; Full time

Job summary

An established industry player seeks a Contract Sales Manager to drive growth in the US market. This role involves leveraging industry expertise to build relationships with interior designers, architects, and contractors, ensuring premium product delivery for luxury commercial projects. The ideal candidate will excel in contract negotiations, sales strategy development, and client relationship management, contributing to significant revenue growth. Join a dynamic team that values creativity and collaboration, and be a key ambassador for a brand known for its rich heritage in luxury interiors.

Qualifications

• Proven sales experience in luxury interiors or design market.
• Skilled negotiator with a passion for design and luxury interiors.

Responsibilities

• Lead contract negotiations with key clients, ensuring compliance.
• Develop and execute comprehensive sales strategy for US market.

Skills

Sales Experience

Negotiation Skills

Communication Skills

Customer Relationship Management

Analytical Skills

Education

Bachelor's Degree in Business or Related Field

Tools

Microsoft Office

Google Analytics

Job description

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As the Contract Sales Manager, you will be in a key position to drive growth and expand the presence of Sanderson Design Group across the US market.

By leveraging your industry expertise, strategic sales approach, and exceptional communication skills, you will work to increase sales and elevate the visibility of our beautiful brands within the US contract sector. Serving as a passionate ambassador for our brand, you will cultivate strong relationships with key commercial clients—including interior designers, architects, and contractors—to raise awareness and secure new business opportunities.

You will collaborate closely with teams in both the US and UK to ensure the delivery of premium products that meet the unique demands of luxury commercial projects, providing an unparalleled customer experience every step of the way.

RESPONSIBILITIES

• Contract Negotiations: To lead contract discussions and negotiations with key clients, ensuring mutually beneficial terms and compliance with company policies.
• Sales Strategy Development: Work with the SVP Sales and US President to develop and execute a comprehensive sales strategy for the US contract market to drive revenue growth and expand brand presence within the luxury commercial sector.
• Client Relationship Management: Build and nurture long-term relationships with key commercial clients, including interior designers, architects, contractors, and project managers, ensuring a high level of satisfaction and loyalty.
• New Business Acquisition: Identify, target, and secure new business opportunities within agreed territories, focusing on large-scale commercial projects, high-end residential developments, and hospitality sectors.
• Sales Forecasting & Reporting: Provide regular sales forecasts, reports, and updates to senior leadership, ensuring that revenue targets and KPIs are consistently met.
• Product Knowledge & Expertise: Maintain an in-depth knowledge of brand collections, staying informed about the latest industry trends, innovations, and luxury design movements.
• Customer Experience: Oversee the end-to-end customer experience for commercial clients, from initial inquiry through to post-sale support, ensuring product quality and timely delivery.
• Trade Show & Event Participation: Organise, coordinate and attend key industry events and trade show; as a key representative and brand ambassador for SDG showcasing products and engaging with potential clients.
• Stakeholder Engagement – Establish strong relationships with UK teams to ensure effective collaboration and communicate US market trends and needs to UK design teams. Upskill US road representatives on contract sales and support with follow through contract activity in other regions.

This role will require a significant amount of time to be spent in the region with customers and clients, up to 50% of working time so flexibility is a critical requirement of the role.

MEASURES OF SUCCESS

• Revenue Growth: Achieving or exceeding annual sales targets within the US contract market, demonstrating a clear increase in revenue.
• Sales Pipeline Management: Effectively managing and maintaining a robust sales pipeline with a high conversion rate from prospects to signed contracts, ensuring a steady flow of business.
• Profitability: Not only meeting revenue goals but also ensuring profitable growth through strategic pricing, contract negotiations, and cost management, maintaining healthy margins.
• Customer Experience Excellence: Delivering a superior customer experience, evidenced by client satisfaction surveys, repeat business, and referrals. Timely product delivery and proactive issue resolution contribute to this measure.
• Forecasting & Reporting Accuracy: Providing accurate sales forecasts and reporting, allowing leadership to make informed decisions. Consistently meeting deadlines for reporting and demonstrating foresight in predicting market trends and sales opportunities.
• Contract Value & Scope: Successfully negotiating high-value contracts and increasing the average size or scope of contracts secured, contributing to both long-term and immediate business success.

EXPERIENCE & SKILLS

• Proven sales experience, ideally in the luxury interiors or design market with a proven ability to meet and exceed sales targets.
• A skilled negotiator with a passion for design and/or luxury interiors.
• Excellent presentation and communication skills – with the ability to influence at all levels
• Highly self-motivated individual, with excellent interpersonal skills and the desire to develop these skills further.
• Strong business sense and industry expertise specifically in the development and implementation of robust trade terms.
• Self-driven, results orientated and a positive outlook.
• A self-starter who can work independently but also enjoys working in a team and closely with a number of internal stakeholders.
• Strong analytical and numerical skills. Comprehensive computer skills including Microsoft Office, Outlook, Word, Excel and PowerPoint.
• Professional sales training would be a strong advantage.
• Proven track record of achieving targets and driving sales growth in a business.
• Knowledge and understanding of e-commerce operations – Google analytics -PPC and digital marketing.

BEHAVIOURS

• Customer-Centric: Demonstrates a strong commitment to understanding and meeting the needs of clients, delivering tailored solutions for high-end commercial projects.
• Proactive: Takes initiative to identify and pursue new business opportunities, anticipating customer needs and market trends.
• Collaborative: Works effectively with cross-functional teams, including colleagues in sales, marketing, and operations, to ensure success.
• Detail-Oriented: Ensures accuracy in all sales activities, from contract negotiations to final product delivery, with a focus on maintaining quality and customer satisfaction.
• Results-Driven: Focuses on achieving and exceeding sales targets, continuously working to improve performance and drive business growth.

ABOUT US

Sanderson Design Group is an international luxury interior furnishings company that designs, manufactures and markets wallpapers and fabrics together with a wide range of ancillary interior products.

In 2020, we brought our portfolio of brands home to Sanderson Design Group, evoking the combined longevity and prodigious creative history of our brands. Sanderson Design Group describes the ebullience of our past endeavours. It sketches the outline of our future. A collective of quintessentially British luxury interior brands and 2 manufacturing brands, at Sanderson Design Group we are Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company and Standfast & Barracks.

Our purpose is "To bring the Beautiful into People’s Homes and Lives". This has defined and shaped our brands since our very earliest days. The oldest brand in our arsenal, from where we derive the namesake of our group, begun life in 1860, as an importer of fine French wallpapers to London. Arthur Sanderson & Sons Ltd played a pivotal role in defining English interior decoration tastes and its early success led to displaying designs at London’s finest showroom, at Berners Street. Around this time in 1924, Arthur Sanderson & Sons Ltd were awarded The Royal Warrant, becoming “purveyors of wallpaper and paint” to the court of George V.

We recognise that each one of our brands contributes a unique chapter to our story. It is why we represent the full spectrum of British interior design, catering from cutting-edge sleek modern styles, to the hearty warmth of traditional forms.

Our decision to rebrand as Sanderson Design Group in 2020 is our way of paying homage to our rich history, as well as marking our path towards a new future. As custodians of over 160 years of design experience, we are proud to Bring the Beautiful into People’s Homes and Lives. We are Sanderson Design Group.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Business Development, and Customer Service

• Industries

  Design Services, Furniture and Home Furnishings Manufacturing, and Interior Design

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