Contract Ops Leader: Ironclad, Automation & Scale

Higgsfield Inc.; San Francisco (CA); Remote; USD 110,000 - 150,000; Full time

Job summary

Higgsfield Inc. is seeking a highly operational Contract Manager to own and scale commercial contracting processes. You will work at the intersection of Legal, Finance, and GTM, driving fast, accurate contract flow and building scalable systems with Ironclad and DocuSign.

You’ll manage end-to-end contracting lifecycle, draft and negotiate NDAs, and partner with cross-functional teams to improve SLAs, reporting, and automation while staying organized and autonomous.

Qualifications

• 5+ years in contract management, legal operations, or commercial operations.
• Deep hands-on Ironclad experience building and launching workflows, templates, approvals, permissions, playbooks, and reporting.
• Experience scaling or cleaning up a CLM, including legacy migrations, record consolidation, and workflow rollouts.
• Ability to independently negotiate NDAs and prepare first-pass commercial agreement markups using established playbooks.
• Strong working knowledge of commercial agreements and contracting lifecycles; a law degree is not required.

Responsibilities

• Manage the full lifecycle of commercial agreements, including creator and influencer agreements, agency MSAs, PR and sponsorship agreements, content licensing, referral agreements, contractor and consulting agreements, NDAs, order forms, amendments, and vendor agreements.
• Own contract intake across Growth, Marketing, PR, Recruiting, Finance, and B2B; route, prioritize, track, and drive requests through completion.
• Independently draft, review, and negotiate NDAs within approved playbooks and fallbacks.
• Prepare first drafts and markups of commercial agreements using Higgsfield templates and playbooks, escalating exceptions to Legal with clear recommendations.
• Conduct final quality checks and coordinate Legal, Finance, and executive approvals before signature.
• Route approved agreements through Ironclad and DocuSign and ensure executed agreements are properly filed.
• Manage contracting SLAs, proactively flag delays, and maintain clear visibility into open matters.
• Co-own the build and ongoing administration of Ironclad, including intake workflows, approval logic, templates, clause libraries, metadata, permissions, repository structure, and reporting.
• Translate Higgsfield’s contracting playbooks into standardized clauses, approved fallbacks, escalation rules, and automated workflows.
• Build and maintain self-service intake workflows and templates across B2B and non-B2B agreements.
• Maintain permissions, record types, legacy agreements, and repository hygiene so Ironclad remains the single source of truth.
• Troubleshoot workflow issues and partner with workflow engineers when technical support is required.
• Build reporting around contract volume, cycle times, SLAs, and bottlenecks.
• Support integrations and automation across Finance, Security, Slack, AI-assisted review, and other systems.
• Onboard teams to Ironclad and create lightweight documentation that drives adoption.
• Own matters from intake through execution, filing, and stakeholder communication.
• Maintain accurate trackers and provide concise, proactive updates without requiring follow-up.
• Identify gaps in templates, workflows, or processes and take ownership of resolving them.
• Apply approved templates and playbooks independently while escalating exceptions early.
• Continuously improve contracting processes through better workflows, automation, reporting, and AI tooling.

Skills

Ironclad experience

Contract management

NDA negotiation

Legal operations

Automation tooling

Tools

Ironclad

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Claude

Job description

Higgsfield Inc. is seeking a highly operational Contract Manager to own and scale commercial contracting processes. You will work at the intersection of Legal, Finance, and GTM, driving fast, accurate contract flow and building scalable systems with Ironclad and DocuSign.

You’ll manage end-to-end contracting lifecycle, draft and negotiate NDAs, and partner with cross-functional teams to improve SLAs, reporting, and automation while staying organized and autonomous.