Contract Operations Lead — Accelerate Deals

Wi-Tronix; Bolingbrook (IL); Hybrid; USD 85,000 - 116,000; Full time

Job summary

Wi-Tronix, a leading rail tech company, is seeking a Commercial Contracts Specialist to serve as the central coordinator for contract activity across Sales, Customer Success, Operations, Finance, and external legal counsel. You will manage contracts from proposal through renewal and help protect recurring revenue.

This role emphasizes process improvement, templates, data accuracy in Salesforce, and the use of AI tools to increase visibility and reduce manual effort.

Qualifications

• 3-5 years of experience in contract administration, sales operations, deal desk, commercial operations, or a similar role.
• Working familiarity with commercial contracts and common legal terminology.
• Experience with Salesforce or comparable CRM platforms.
• Experience with contract lifecycle management tools such as DocuSign CLM, Ironclad, Conga, or similar platforms preferred.
• Strong project coordination and stakeholder management skills.
• Exceptional attention to detail and organizational discipline.
• Strong written and verbal communication skills.
• Experience supporting B2B technology, SaaS, or commercial organizations preferred.
• Bachelor's degree or equivalent practical experience.
• Bonus: CPCM, World Commerce & Contracting, PMP, or CAPM certification.

Responsibilities

• Coordinate contract activity from proposal through execution and renewal.
• Partner with Business Development Managers and Customer Success Managers to accelerate deal velocity and remove process bottlenecks.
• Maintain contract templates, playbooks, and standardized review processes.
• Own contract records and key commercial data within Salesforce.
• Leverage AI and automation tools to improve contract visibility and reduce manual effort.
• Track renewal dates, notice periods, pricing escalations, and contractual obligations to help protect recurring revenue.
• Identify recurring process challenges and implement scalable improvements.

Skills

Contract administration

Sales operations

Project coordination

Attention to detail

Communication skills

Stakeholder management

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Tools

Salesforce

DocuSign CLM

Ironclad

Conga

Job description

Wi-Tronix, a leading rail tech company, is seeking a Commercial Contracts Specialist to serve as the central coordinator for contract activity across Sales, Customer Success, Operations, Finance, and external legal counsel. You will manage contracts from proposal through renewal and help protect recurring revenue.

This role emphasizes process improvement, templates, data accuracy in Salesforce, and the use of AI tools to increase visibility and reduce manual effort.