Commercial Contract Specialist

Wi-Tronix; Bolingbrook (IL); Hybrid; USD 85,000 - 116,000; Full time

Job summary

Wi-Tronix, a leading rail tech company, is seeking a Commercial Contracts Specialist to serve as the central coordinator for contract activity across Sales, Customer Success, Operations, Finance, and external legal counsel. You will manage contracts from proposal through renewal and help protect recurring revenue.

This role emphasizes process improvement, templates, data accuracy in Salesforce, and the use of AI tools to increase visibility and reduce manual effort.

Qualifications

• 3-5 years of experience in contract administration, sales operations, deal desk, commercial operations, or a similar role.
• Working familiarity with commercial contracts and common legal terminology.
• Experience with Salesforce or comparable CRM platforms.
• Experience with contract lifecycle management tools such as DocuSign CLM, Ironclad, Conga, or similar platforms preferred.
• Strong project coordination and stakeholder management skills.
• Exceptional attention to detail and organizational discipline.
• Strong written and verbal communication skills.
• Experience supporting B2B technology, SaaS, or commercial organizations preferred.
• Bachelor's degree or equivalent practical experience.
• Bonus: CPCM, World Commerce & Contracting, PMP, or CAPM certification.

Responsibilities

• Coordinate contract activity from proposal through execution and renewal.
• Partner with Business Development Managers and Customer Success Managers to accelerate deal velocity and remove process bottlenecks.
• Maintain contract templates, playbooks, and standardized review processes.
• Own contract records and key commercial data within Salesforce.
• Leverage AI and automation tools to improve contract visibility and reduce manual effort.
• Track renewal dates, notice periods, pricing escalations, and contractual obligations to help protect recurring revenue.
• Identify recurring process challenges and implement scalable improvements.

Skills

Contract administration

Sales operations

Project coordination

Attention to detail

Communication skills

Stakeholder management

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Tools

Salesforce

DocuSign CLM

Ironclad

Conga

Job description

Every customer renewal, contract negotiation, and new deployment depends on information moving quickly and accurately across the business. At Wi-Tronix, the Commercial Contracts Specialist helps remove friction from the commercial process, ensuring deals move efficiently from proposal through renewal while protecting revenue and enabling growth.

Wi-Tronix is the digital platform the rail industry turns to for real-time IoT data, AI-powered analytics, and intelligent video. Our technology supports critical infrastructure across North America, and as our business grows, we are investing in the people, processes, and systems that help us scale with consistency and confidence.

THE ROLE

You will serve as the central coordinator for commercial contracts across Sales, Customer Success, Operations, Finance, and external legal counsel. This role combines contract administration, process improvement, and systems ownership to create a scalable contracting function that supports revenue growth and customer retention.

• Coordinate contract activity from proposal through execution and renewal
• Partner with Business Development Managers and Customer Success Managers to accelerate deal velocity and remove process bottlenecks
• Maintain contract templates, playbooks, and standardized review processes
• Own contract records and key commercial data within Salesforce
• Leverage AI and automation tools to improve contract visibility and reduce manual effort
• Track renewal dates, notice periods, pricing escalations, and contractual obligations to help protect recurring revenue
• Identify recurring process challenges and implement scalable improvements

Who Thrives Here

You are organized, curious, and enjoy bringing structure to complex cross-functional work. You are comfortable managing competing priorities, navigating ambiguity, and challenging outdated processes in pursuit of better outcomes.

• 3-5 years of experience in contract administration, sales operations, deal desk, commercial operations, or a similar role
• Working familiarity with commercial contracts and common legal terminology
• Experience with Salesforce or comparable CRM platforms
• Experience with contract lifecycle management tools such as DocuSign CLM, Ironclad, Conga, or similar platforms preferred
• Strong project coordination and stakeholder management skills
• Exceptional attention to detail and organizational discipline
• Strong written and verbal communication skills
• Experience supporting B2B technology, SaaS, or commercial organizations preferred
• Bachelor's degree or equivalent practical experience
• Bonus: CPCM, World Commerce & Contracting, PMP, or CAPM certification

What We Offer

A unique opportunity to build and improve the commercial contracting foundation of a growing technology company serving the rail industry. Exposure across Sales, Customer Success, Finance, Operations, Product, and Legal, a clear path toward Senior Commercial Contracts Specialist and Commercial Contracts Manager, and benefits that support your whole life: medical, dental, and vision with HSA contribution, employer-paid life, AD&D, and disability coverage, Employee Assistance Program, telemedicine services, and financial wellness resources.

WORK ENVIRONMENT

Hybrid in Bolingbrook, IL: Tuesday, Wednesday, and Thursday in office, with Monday and Friday worked remotely or on site as business needs require. Ability to operate effectively in a lean, fast-paced organization and adapt to evolving business priorities.

READY TO HELP SCALE THE COMMERCIAL ENGINE BEHIND A GROWING TECHNOLOGY COMPANY?

If you enjoy bringing order to complexity, improving processes, and helping cross-functional teams work more effectively together, we'd like to meet you. Bring your curiosity, attention to detail, and passion for continuous improvement. We'll provide the mission, the technology, and the opportunity to make a visible impact.

Equal Opportunity Employer

Applicants must be legally authorized to work in the United States. This position does not offer employer-based visa sponsorship now or in the future. This position’s anticipated base salary range is $85,000 to $116,000. Final compensation will be based on experience, qualifications, and location. Wi-Tronix is proud to be an Equal Opportunity, Aff…? All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. If you need reasonable accommodation for any part of the application process due to disability, please inform us at [e-mail] so that we can discuss the appropriate alternatives available. Wi-Tronix does not review unsolicited resumes from recruiters or search firms.