Contract Onboarding & Ops Coordinator (SAP & Salesforce)

Generac; Sussex (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Volunteer Time Off

Product loan program

Fun days

Inclusive culture

Job summary

Generac is seeking a detail-oriented Contract Support Coordinator to join the Database Center team. You will drive operational efficiency and ensure accurate, timely new customer setups across our systems.

You will manage account creation and contract maintenance, collaborating with Sales, Operations, and internal stakeholders to support onboarding and ongoing contract administration in a multi-project environment. Proficiency with SAP and Salesforce is required.

Qualifications

• Bachelor’s degree in Finance, Engineering, Law, Business, Contract Management, or related field, or equivalent experience.
• At least 5 years of experience with SAP and Salesforce.
• At least 7 years in customer service, sales, or account management related fields.

Responsibilities

• Review and validate contractual documents, purchase orders, and new account information; ensure accurate updates to system records.
• Maintain documentation related to contracts and account setups, including tracking statuses.
• Collect required data and prepare relevant documentation for contract and account processes.
• Upload contract documents into internal systems; manage file organization and up-to-date records.
• Support onboarding processes for new accounts, ensuring seamless transitions.
• Complete forms and documentation for account creation, updates, or modifications.
• Keep stakeholders informed of progress related to account setups and contractual milestones.
• Generate and deliver regular status reports for leadership regarding contract and account activities.
• Other duties as assigned

Skills

Organizational skills

Time management

Communication skills

Customer service

Team collaboration

Critical thinking

MS Office

Education

Bachelor's degree or equivalent experience

Tools

SAP

Salesforce

MS Office

Job description

Generac is seeking a detail-oriented Contract Support Coordinator to join the Database Center team. You will drive operational efficiency and ensure accurate, timely new customer setups across our systems.

You will manage account creation and contract maintenance, collaborating with Sales, Operations, and internal stakeholders to support onboarding and ongoing contract administration in a multi-project environment. Proficiency with SAP and Salesforce is required.