Contract & Order Onboarding Specialist

DR Power LLP; Sussex (WI); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Generac is seeking a detail-oriented Contract Support Coordinator for our Database Center to drive accurate new customer setup and contract administration across SAP and Salesforce platforms. You will collaborate with Sales, Operations and internal stakeholders to ensure seamless onboarding and timely contract processing.

The ideal candidate has extensive experience with SAP and Salesforce, strong attention to detail, and a proactive approach to maintaining organized documentation and status

Qualifications

• Bachelor’s degree in Finance, Engineering, Law, Business, Contract Management, or a related field; OR equivalent experience.
• At least 5 years of experience working with SAP and Salesforce.
• At least 7 years working in customer service, sales, or account management related fields.

Responsibilities

• Review and validate contractual documents, purchase orders, and new account information ; ensure accurate updates to system records.
• Maintain comprehensive and organized documentation related to contracts and account setups, including tracking contract statuses and new account setup and maintenance.
• Collect the required data and prepare relevant documentation to support contract and account processes.
• Upload contract documents into internal systems; manage file organization and maintain up-to-date records.
• Support the onboarding processes for new accounts, ensuring seamless transitions.
• Complete required forms and documentation for account creation, updates, or modifications.
• Keep stakeholders informed of progress related to account setups and contractual payment milestones.
• Generate and deliver regular status reports and updates for leadership regarding contract and account setup activities.
• Other duties as assigned.

Skills

SAP

Salesforce

Contract management

Order entry

Customer service

Cross-functional collaboration

MS Office

Education

Bachelor’s degree in Finance, Engineering, Law, Business, Contract Management, or related field

Tools

MS Office

Job description

Generac is seeking a detail-oriented Contract Support Coordinator for our Database Center to drive accurate new customer setup and contract administration across SAP and Salesforce platforms. You will collaborate with Sales, Operations and internal stakeholders to ensure seamless onboarding and timely contract processing.

The ideal candidate has extensive experience with SAP and Salesforce, strong attention to detail, and a proactive approach to maintaining organized documentation and status