Contract & Legal Operations Manager

Vacatia; Fort Lauderdale (FL); Remote; USD 120,000 - 160,000; Full time

Job summary

Vacatia is seeking a Contracts & Legal Operations Manager to lead the Contract Administration Team, manage complex workflows, and build scalable processes for our growing portfolio. This role is remote with Florida alignment, reporting to the VP of Real Estate & Legal Operations.

You will standardize practices, mitigate risk, and drive efficiency through technology and team development, enabling faster, more accurate contracting across the business.

Qualifications

• 7+ years in legal operations or contract management.
• 4–5+ years of direct people management.
• Experience creating standardized contract processes.
• Ability to liaise with Legal Counsel and business stakeholders.
• Experience with contract technology and document management tools.

Responsibilities

• Lead the contract lifecycle from intake to retention, approvals, and record retention.
• Manage and develop the Contract Administration Team, setting priorities and workloads.
• Create and standardize processes to reduce bottlenecks and improve controls.
• Partner with Legal Counsel and stakeholders on complex contract matters and risk mitigation.
• Advance technology, automation, and AI tools in contract systems and metrics.

Skills

Contract lifecycle management

People management

Contract terms knowledge

Process improvement

Education

Paralegal certificate

Relevant degree

Tools

Contract management software

Document management systems

AI tools familiarity

Job description

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Join Vacatia and Shape the Future of Contracts & Legal Operations

Location: Remote (Florida)

Vacatia is an innovative hospitality company reinventing the vacation rental and ownership experience across discovery, booking, and stay. We’re building the next generation of travel lifestyle products blending technology, hospitality, and design to create smarter, more connected experiences for guests, owners, and partners.

We’re looking for a proactive, experienced Contracts & Legal Operations Manager who will lead our Contract Administration Team, manage complex contract workflows, and build the processes and tools that support our expanding portfolio. Reporting to the VP of Real Estate & Legal Operations, you’ll strengthen contract lifecycle management, standardize practices that support risk mitigation, and improve efficiency through technology and team development.

If you thrive in dynamic, fast-paced environments and love solving complex problems that blend people, technology, and process, this is your opportunity to make your mark at the intersection of hospitality and innovation.

Why You’ll Love Working at Vacatia

• Build the Future: Shape scalable contract processes and legal operations practices that support Vacatia’s continued growth.
• Impact That Matters: Improve contract accuracy, reduce turnaround times, and strengthen controls that help protect the business.
• Innovation at Scale: Partner across Legal, Finance, Accounting, and business teams to introduce modern tools, automation, and responsible AI solutions.
• Autonomy and Ownership: Take the lead on complex matters and process improvements, with the opportunity to turn ideas into lasting operational results.
• Culture of Growth: Develop your team and expand your impact in a fast-moving environment that values initiative, collaboration, and continuous improvement.

Your Impact

• Lead the contract lifecycle, overseeing intake, drafting and review coordination, approvals, execution, amendments, renewals, and record retention.
• Manage and develop the Contract Administration Team, setting priorities, balancing workloads, and building technical expertise, accountability, and consistent service.
• Create and standardize processes that eliminate bottlenecks, strengthen document controls, and improve contract turnaround times and accuracy.
• Partner with Legal Counsel and business stakeholders to address complex contract matters, support risk mitigation, and coordinate acquisition integration and operational initiatives.
• Advance technology and performance measurement, improving contract systems, evaluating approved automation and AI tools, and tracking metrics that guide ongoing improvements.

What You Bring

• 7+ years of progressive experience in legal operations, contract management, corporate paralegal work, or a related field, including substantial experience handling complex contracts.
• 4–5+ years of direct people management experience, with demonstrated success coaching employees, managing workloads, and strengthening team performance.
• A proven track record of creating processes and improving efficiency, supported by strong knowledge of contract terms, approval workflows, document controls, and contract lifecycle management.
• Strong judgment, communication, and ownership, with the ability to lead independently, manage competing priorities, protect confidential information, and engage Legal Counsel appropriately.
• Experience with contract technology and document management tools; familiarity with AI, automation, real estate, hospitality, vacation ownership, or acquisition integration is a plus. A relevant degree, paralegal certificate, or contract management certification is preferred; equivalent relevant experience will be considered.