Contract IT Lounge Specialist - End-User Support

Motion Recruitment; Cambridge (MA); On-site; USD 41,328 - 61,992; Part time

Job summary

A leading recruitment firm seeks a Technical Lounge Specialist for a 3-month contract in Cambridge, MA. The role requires expertise in hardware repair, enterprise technologies, and excellent customer service skills. The ideal candidate will provide end-user support for PCs and AV systems, and assist with troubleshooting and hardware repair. This contract position is ideal for those with strong communication skills and an A+ certification.

Qualifications

• Experience with hardware repair and troubleshooting for PCs and peripherals.
• Strong customer service focus and ability to manage user issues.
• Experience working in fast-paced environments.

Responsibilities

• Assist with end-user support for PC and audio-visual issues.
• Provide support for Windows OS and MS Office applications.
• Perform PC builds and transfers for new deployments.
• Assist with hardware repair and troubleshooting.
• Support mobile device applications and basic troubleshooting.

Skills

Lounge Tech Support hardware repair experience

3 years of troubleshooting hardware and software

Enterprise technologies knowledge

Diagnosing and troubleshooting hardware

Strong Customer Service skills

Excellent communication skills

A+ certification

Job description

A leading recruitment firm seeks a Technical Lounge Specialist for a 3-month contract in Cambridge, MA. The role requires expertise in hardware repair, enterprise technologies, and excellent customer service skills. The ideal candidate will provide end-user support for PCs and AV systems, and assist with troubleshooting and hardware repair. This contract position is ideal for those with strong communication skills and an A+ certification.