Contract Field Operations Associate

Aerotek; Grand Rapids (MI); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Hourly pay $20.19

Annual bonus up to $4,000

Job summary

Aerotek in Grand Rapids, MI is seeking a Field Operations Associate to manage onboarding, compliance, and contractor data while coordinating background checks, drug testing, and E-Verify requirements. You will maintain candidate records and ensure a smooth start for contractors.

You will also deliver front office customer service, organize office supplies, and support shipments and paperwork in a fast-paced staffing environment, emphasizing world-class service.

Qualifications

• Bachelor's Degree (preferred).
• Customer or sales focused experience.
• Experience in a team-oriented environment.

Responsibilities

• Ensure client pre-employment requirements, forms, policies, and onboarding documents are current and validated with Compliance departments.
• Manage onboarding packets (authorization forms, drug tests, background checks) and update Candidate Tracker until start clearance.
• Enter and manage background, drug testing and medical screening processes for contractors.
• Manage contractor compliance with key E-Verify requirements (expired documents, expired compliance).
• Provide outstanding front office customer service (telephone and reception).
• Order, maintain and organize all office supplies, manage mailing and shipments, and file office paperwork and directory.
• Provide world class customer service in every interaction to ensure a quality candidate experience.

Skills

Customer focus

Team oriented

Sales experience

Education

Bachelor's degree (preferred)

Job description

Overview

Why Aerotek?

Aerotek, a part of Allegis Group, is the #1 Staffing Agency in the United States. We are a privately held organization with over 250+ offices nationwide. We work with 95% of Fortune 500 companies and specialize in recruiting for industrial skillsets such as manufacturing/production, warehousing/logistics, construction, maintenance, aviation, and more.

Working at Aerotek and why you will love it...

At Aerotek, we prioritize inclusivity and foster a magnetic work environment that empowers our employees to achieve both personal and professional aspirations. By putting the people first, our corporate culture encourages employee engagement and enhances performance through comprehensive training and a positive culture. We promote exclusively from within.

As a Field Operations Associate you will...

• Ensure client pre-employment requirements, forms, policies, and documents regarding onboarding are kept current and validated with Compliance departments.
• Manage client requirements for the onboarding packet (e.g., authorization forms, drug tests, background checks etc.) and update the Candidate Tracker with contractor data until candidate is cleared to start.
• Enter and manage background, drug testing and medical screening process for contractors.
• Manage contractor compliance with key E-Verify requirements (e.g., expired documents, expired compliance).
• Provide outstanding front office customer service (telephone and reception area)
• Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory.
• Provide world class customer service in every interaction to ensure a quality candidate experience.

Let's talk money and perks!

Aerotek offers an hourly rate of $20.19 as well as a performance-based annual bonus potential of $4,000

Do you have the following?

• Bachelor's Degree (preferred)
• Customer or sales focused experience
• Experience in a team-oriented environment

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.