Contract Analyst Programmer (Bid Ref 61523-1)

InfoTech Services (Hong Kong) Limited; Town of Texas (WI); On-site; USD 21,000 - 30,000; Full time

Job summary

InfoTech Services (Hong Kong) Limited seeks a contract IT professional to support computer systems for the Customs & Excise Department (C&ED). The role is full-time for an ongoing project, with duties covering system and database support, incident management, and documentation.

Occasional on-call and travel to remote offices may be required. The candidate should have 3+ years post-qualification experience, with at least 2 years in a similar post, and strong English communication.

Qualifications

• Bachelor's degree or Higher Diploma in Computer Science, IT or equivalent.
• At least 3 years' post-qualification experience, with 2+ years in a similar role.
• Strong knowledge of Linux, Oracle databases, JBoss, Apache Web Server and VMware ESXi.

Responsibilities

• Provide system and database support for existing computer systems, including troubleshooting and incident recovery.
• Prepare statistics and returns; provide administrative support and procurement coordination.
• Record incidents, problems and resolutions in ticketing system and maintain system documentation.
• Assist in maintenance, upgrades of hardware and software assets.

Job description

Number Of Vacancy 1

Relevant Field Others

Nature Contract

Deadline 14 Oct 2026

Contract Period 03 Nov 2026 to 31 Jan 2027 (2 months)

Payroll under InfoTech

Employer Business Government T26 Contract

Location Base North Point

Work in Guangdong Province N/A

Monthly Salary Range HK$ N/A - N/A

Project Nature (T26) On-going Administrative, System, Technical and database support of computer systems in Customs & Excise Department (C&ED)

Duties

Serve a contract assignment under InfoTech's headcount, full-time second to serve the C&ED;

• - To provide system and database support for the existing computer systems including answer hotline enquiry, perform trouble shooting and recover the system when incidents occurred;
• - To provide administrative support, preparation of statistics and returns;
• - To arrange equipment or service procurement and equipment inventory control;
• - To provide system and database support for existing computer systems;
• - To assist in rectifying and resolving system and database problems when system incidents occurred;
• - To provide maintenance support including implementation and upgrades of both hardware and software assets;
• - To record all Incidents, problems and resolutions in ticketing system;
• - To perform researches, develops and recommends policy guidelines and/or procedures;
• - To prepare system documentation; and
• - To perform any other work as assigned by the supervisor.

Yrs of Total Post-Quali Exp 3.0

Yrs of Relevant Exp 2.0

Requirements

The candidate is required to possess the necessary skills for provision of above mentioned job duties. The candidate must also have at least three years working experience in Apache Web Server, Oracle/Redhat Linux, RedHat JBoss, Oracle Database and VMware ESXi System support and with at least two years must be in similar post or in comparable capacity. The candidate is required to work outside normal office hours and provide 7 x 24 on-call production supports. The candidate may require to work at C&ED remote offices scattered over the territory such as control points. The candidate is required to have clear understanding of Government Standards and Guidelines such as Baseline IT Security Policy (S17), IT Security Guidelines (G3) and Security Regulations (SR); The candidate is required to have knowledge and experience in systems analysis and design; and preferably with experience in feasibility/technical studies and team leading/supervision; Integrity record check for the candidate is required and the candidate shall be requested to sign a consent during the recruitment interview; and The candidate shall comply with all government-wide and C&ED departmental circulars for staff administration and code of conduct. The candidate shall have strong sense of analytical and problem-solving skills, the ability to work independently and effectively in a fast-paced environment.

Technical Skills

• . At least 3 years' experience in Linux System Administration (LIN);
• . At least 3 years' experience in Storage Area Network (SAN);
• . At least 3 years' experience in System Implementation and Maintenance/Support (SIM);
• . At least 2 years' experience in Server Virtualisation Technology (SVT);
• . At least 2 years' experience in Networking (NET);
• . 3 years' experience in Oracle RDBMS (ODB) is an advantage;
• . 3 years' experience in JBoss Application Server (JAS) is an advantage;
• . 2 years' experience in Apache Web Server (AWS) is an advantage.

Non-technical Skills

• . At least 3 years' experience in IT audit (ITA);
• . Good spoken English is a must;
• . Good written English is a must;
• . 2 years' experience in work with the Government (GOV) is an advantage;
• . 2 years' experience in the management and support of Government systems and services (GSS) is an advantage.

• - Bachelor's degree/Higher Diploma in Computer Science, IT or equivalent;
• - At least 3 years' post-qualification experience in which at least 2 years' relevant experience in a similar post and in a comparable capacity.

Last Update 06 Oct 2026

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