Continuous Improvement Manager - HR Business Systems

ClearStar, Inc.; United States; Remote; USD 123,000 - 190,000; Full time

Job summary

Join a leading company in human capital management as a Continuous Improvement Manager, instrumental in driving quality initiatives and operational excellence. This role offers remote flexibility, competitive compensation, and a comprehensive benefits package, making it an ideal opportunity for those passionate about process improvement and exceptional service.

Benefits

Paid healthcare and life insurance premiums

401(k) matching up to 4%

Unlimited time off

Employee assistance program

Company-paid Short-Term Disability

Low-cost dental and vision insurance

Qualifications

• Deep knowledge of business systems and tools required.
• Proven track record managing change and cross-functional projects.
• Exceptional communication and coaching abilities sought.

Responsibilities

• Lead design and execution of performance strategies.
• Monitor and analyze quality trends to enhance service.
• Foster a culture of continuous improvement and accountability.

Skills

Analytical skills

Data interpretation

Communication

Coaching

Job description

Continuous Improvement Manager - HR Business Systems

Join to apply for the Continuous Improvement Manager - HR Business Systems role at ClearStar, Inc.

Continuous Improvement Manager - HR Business Systems

Join to apply for the Continuous Improvement Manager - HR Business Systems role at ClearStar, Inc.

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ClearStar offers employers valuable employment intelligence to better support their recruiting and decision-making by increasing the quality, reliability, and visibility of information through background and medical screening. A seven-time Inc. 5000 honoree and founding member of the Professional Background Screening Association (PBSA, formerly NAPBS), ClearStar has provided innovative technology solutions to businesses in the human capital management industry from its corporate offices in Alpharetta, Georgia, since 1995. Since 2020, ClearStar has been a portfolio company of Hanover Investor Management, a London-based private equity firm. By joining ClearStar, you will have the unique opportunity to learn from industry leaders while making an impact on the lives of others. No matter where you are located, you're a valued member of the team. In our remote-first culture, we value trust, flexibility, outcomes and results. You will have access to digital tools and resources that keep everyone connected and collaboration at the forefront. We believe that success comes from empowered individuals working together, and we're committed to ensuring you feel supported, engaged, and set up for success - wherever you are.

• ClearStar Background Screening
• Our culture and values
  
  

Why ClearStar Needs You

At ClearStar, we are passionate about delivering exceptional service and ensuring our operations exceed industry standards. As we continue to grow, we're looking for a Continuous Improvement Manager who will be instrumental in shaping and elevating our quality initiatives. Your expertise will help us maintain our commitment to accuracy, compliance, and client satisfaction. If you're driven by process improvement and want to make a measurable impact, this is your chance to lead the charge!

What You'll Do

• Lead the design and execution of performance strategies across teams.
• Monitor, analyze, and report on quality trends to improve service delivery.
• Collaborate with cross-functional teams to identify gaps, implement solutions, and drive performance.
• Foster a culture of continuous improvement through coaching, transparency, and accountability.
• Reduce errors and escalations while enhancing audit readiness and compliance.
• Influence operations with data-driven insights to ensure alignment and consistency across processes.
  
  

What You'll Need

• Deep knowledge of business systems, tools, frameworks, and performance measurement.
• A proven track record in leading cross-functional projects and managing change.
• Strong analytical and data interpretation skills.
• Exceptional communication and coaching abilities to inspire and influence teams.
• A dedicated home office space that is noise- and distraction-free with access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day task.
  
  

Who You Are

You are a strategic thinker with an eye for detail and a passion for quality. You thrive in complex environments and excel at turning data into action. You're a natural leader who knows how to balance high standards with empathy, guiding teams toward consistent excellence. If you're ready to drive meaningful improvements and help shape the future of business systems at ClearStar, we would love to meet you!

Compensation & Benefits

Exciting and meaningful learning and development opportunities await at ClearStar! Join us on a journey of discovery and empowerment - where every opportunity is a steppingstone to success and growth. This position is also eligible for excellent benefits that include paid healthcare and life insurance premiums, low-cost dental and vision insurance, company-paid basic life insurance and a company-paid Short-Term Disability policy, employee assistance program, 401(k) matching up to 4%, unlimited time off, 9 company paid holidays, and 2 additional days of paid time off for volunteer activities.

The position is eligible for the Searching for Stars Employee Referral Program.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Human Resources

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