Contents & Warehouse Operations Leader

SERVPRO of Columbia County; Hewitt (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k)

Dental insurance

Job summary

SERVPRO of Columbia County is seeking a Contents and Warehouse Operations Manager to lead contents pack-out, cleaning, textiles, storage, and the warehouse function. You will oversee all operational activities and drive revenue, profit, and staff development while ensuring customer satisfaction.

The role requires 5+ years in business operations with at least 3 years in management, strong leadership and communication skills, and experience in cleaning/restoration or construction is preferred.

Qualifications

• High School Diploma or GED required; Associates or Bachelors strongly preferred.
• Minimum 5 years of experience in business operations.
• Minimum 3 years of management experience.
• Strong interpersonal, leadership, and management skills; effective written and oral communication.
• Experience in cleaning, restoration, or construction preferred.

Responsibilities

• Pursue strategic and operational objectives.
• Oversee the management of operational activities.
• Maintain communication with management, staff, and vendors to ensure proper operations.
• Develop, implement, and maintain quality assurance protocols to ensure a positive customer and client experience.
• Manage staff development of the Contents & Warehouse division.
• Work closely with the Managing Director to ensure operations remain compliant with legal and regulatory requirements.
• Develop, implement, and oversee protocols to maintain facility, vehicles, equipment, and consumables.
• Review, document, and discuss operational outcomes and key measures with the Managing Director.
• Analyze the efficiency of existing organizational processes and procedures to enhance and sustain the organization's internal capacity.
• Maintain the development of leadership and management skills, as well as contents, textiles, and warehouse expertise.
• Other tasks/duties as required by employer.

Skills

Interpersonal skills

Leadership

Management

Written and oral communication

Education

High School Diploma/GED

Associates degree

Bachelors degree

Industry certifications (preferred)

Job description

SERVPRO of Columbia County is seeking a Contents and Warehouse Operations Manager to lead contents pack-out, cleaning, textiles, storage, and the warehouse function. You will oversee all operational activities and drive revenue, profit, and staff development while ensuring customer satisfaction.

The role requires 5+ years in business operations with at least 3 years in management, strong leadership and communication skills, and experience in cleaning/restoration or construction is preferred.