Hands-On Contents & Structure Cleaning Lead

Servpro of Columbus, Jackson & Jennings Counties; Columbus (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Advancement opportunities

Paid time off

Training & development

Company car

Competitive salary

Dental insurance

Job summary

SERVPRO of Columbus, Jackson & Jennings Counties in Columbus, Indiana, seeks a hands-on Contents & Structure Cleaning Lead/Manager to lead crews and grow the contents/structure cleaning division. You will direct crews from the field, set expectations, communicate with customers, and assist in moving jobs forward when needed.

The role emphasizes leadership, accountability, safety, and delivering high-quality work.

Qualifications

• Experience leading or supervising teams in service-related fields.
• Strong customer-service and communication skills are essential.
• Ability to manage a crew in field operations and maintain safety and quality.

Responsibilities

• Lead and manage cleaning crews in the field.
• Assign daily tasks and keep crews productive and on schedule.
• Train employees on cleaning techniques, procedures, safety, and quality.
• Work alongside crew to keep jobs moving and step in as needed.
• Oversee structure cleaning after fire, smoke, soot, or water damage.
• Lead contents cleaning, pack-outs, inventory, handling, and pack-backs.
• Perform quality checks to ensure work meets company standards.
• Communicate directly with homeowners/customers throughout the project.
• Explain cleaning processes, answer questions, and address concerns professionally.
• Coordinate with production management on scheduling, staffing, equipment and progress.
• Keep job sites organized and preemptively identify problems.
• Help improve cleaning processes and efficiencies as the department grows.

Skills

Leadership experience

Customer service

Communication

Crew management

Job description

SERVPRO of Columbus, Jackson & Jennings Counties in Columbus, Indiana, seeks a hands-on Contents & Structure Cleaning Lead/Manager to lead crews and grow the contents/structure cleaning division. You will direct crews from the field, set expectations, communicate with customers, and assist in moving jobs forward when needed.

The role emphasizes leadership, accountability, safety, and delivering high-quality work.