Contents Restoration Project Lead — Field & Pack-Out

SP Global DRT; Raleigh (NC); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

401(k) 3% Match

Health, Dental, Vision insurance

Vacation

Job summary

SERVPRO is seeking a Contents Project Manager to supervise contents projects in the field and at the warehouse. You will direct crews, ensure precise pack-out and pack-back, and maintain documentation per scope. Travel locally may be required, with a focus on safety and SERVPRO quality standards.

The role emphasizes hands-on leadership, clear communication with customers and adjusters, and adherence to project timelines while maintaining asset integrity.

Qualifications

• High school diploma or GED required.
• IICRC certifications and/or restoration experience preferred.
• Experience leading or directing a crew is preferred.
• Effective written and oral communication skills.
• Ability to travel locally or out of state when necessary.

Responsibilities

• Oversee day-to-day execution of contents projects from pack-out to pack-back.
• Provide clear direction and real-time feedback to crews and technicians.
• Establish efficient job flow and staging areas.
• Document, photograph, label, and track customer contents.
• Ensure work follows SERVPRO processes and scope.
• Monitor progress and communicate status to management.
• Identify and enforce safety procedures on site and in warehouse.
• Control job costs, labor time, and material usage.
• Maintain equipment, tools, and storage areas.
• Assist in training technicians and sharing best practices.

Skills

Crew leadership

Contents handling

Inventory management

Safety procedures

Communication skills

Driver's license

Education

High school diploma/GED

Tools

Docusketch

Job description

SERVPRO is seeking a Contents Project Manager to supervise contents projects in the field and at the warehouse. You will direct crews, ensure precise pack-out and pack-back, and maintain documentation per scope. Travel locally may be required, with a focus on safety and SERVPRO quality standards.

The role emphasizes hands-on leadership, clear communication with customers and adjusters, and adherence to project timelines while maintaining asset integrity.