Contents Project Lead – Restoration & Client Care

servpro-careers; Midlothian (VA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Paid Holidays

Earned Commissions

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k) matching

Company car

Dental insurance

Job summary

SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities is hiring a Contents Project Manager to plan, execute pack outs, moves, and cleaning projects, ensuring high-quality service for customers. The role emphasizes building client relations and coordinating with crews in a fast-paced disaster-restoration environment.

The candidate should have superb customer service, strong communication skills, and a background in restoration or cleaning.

Qualifications

• Superb customer service track record.
• Effective written and oral communication.
• Experience in restoration and/or cleaning preferred.
• High school diploma/GED.
• Ability to successfully complete a background check subject to applicable law.
• Valid Driver’s license with clean history.

Responsibilities

• Provide estimates and sell contents jobs.
• Educate customers on the job process.
• Maintain customer, client, subcontractor and crew communications.
• Create project schedules and budgets.
• Manage multiple jobs concurrently.
• Negotiate terms and set expectations with customers.

Skills

Customer service

Communication

Driving

Supervision

Education

High school diploma/GED

Job description

SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities is hiring a Contents Project Manager to plan, execute pack outs, moves, and cleaning projects, ensuring high-quality service for customers. The role emphasizes building client relations and coordinating with crews in a fast-paced disaster-restoration environment.

The candidate should have superb customer service, strong communication skills, and a background in restoration or cleaning.