Contents Restoration Lead — Inventory & Project Coordination

Servpro Industries, Inc.; Fort Walton Beach (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Job summary

SERVPRO of Fort Walton Beach is seeking a meticulous Contents Manager to oversee our contents restoration operations. You will manage inventories, pack-outs, cleaning, storage, and pack-backs while ensuring accurate documentation and clear communication with customers.

You will coordinate contents crews, photograph and label belongings, and maintain organized storage areas. The role requires leadership, organization, and a customer-focused approach to help clients recover after water, fire, or

Qualifications

• Strong organizational and communication skills.
• Ability to manage multiple projects and priorities.
• Detail-oriented with strong inventory and documentation skills.
• Comfortable communicating with customers during stressful situations.
• Leadership experience to direct a team.
• Restoration, contents, moving, warehouse, or inventory experience preferred.
• Valid driver's license and ability to pass employment requirements.

Responsibilities

• Manage contents inventory, pack-outs, cleaning, storage, and pack-backs.
• Accurately photograph, document, label, and track customer belongings.
• Coordinate contents crews and daily project activities.
• Maintain organized inventory and storage areas.
• Communicate regularly with customers regarding the status of their belongings and project.
• Identify salvageable and non-salvageable contents and maintain proper documentation.
• Ensure contents are packed, handled, transported, and stored safely.
• Maintain accurate job documentation and photos.
• Coordinate with Project Managers and office staff to keep projects moving efficiently.
• Maintain SERVPRO standards for professionalism, safety, quality, and customer service.

Skills

Organizational skills

Communication skills

Project management

Detail oriented

Leadership experience

Inventory management

Customer service

Driving license

Job description

SERVPRO of Fort Walton Beach is seeking a meticulous Contents Manager to oversee our contents restoration operations. You will manage inventories, pack-outs, cleaning, storage, and pack-backs while ensuring accurate documentation and clear communication with customers.

You will coordinate contents crews, photograph and label belongings, and maintain organized storage areas. The role requires leadership, organization, and a customer-focused approach to help clients recover after water, fire, or