Contents Manager

SERVPRO of Vacaville / Dixon; Fort Walton Beach (FL); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Job summary

SERVPRO of Fort Walton Beach is seeking a Contents Manager to oversee contents restoration operations, from inventory and pack-out to cleaning, storage, and final pack-back. You will ensure accurate documentation and clear communication with customers throughout the project lifecycle.

The role requires strong organizational and leadership abilities, experience in restoration or contents management, and a customer-focused approach.

Qualifications

• Strong organizational and communication skills.
• Ability to manage multiple projects and priorities.
• Detail-oriented with strong inventory and documentation skills.
• Comfortable communicating with customers during stressful situations.
• Leadership experience and ability to direct a team.
• Restoration, contents, moving, warehouse, or inventory experience preferred.
• Valid driver’s license and ability to pass employment requirements.

Responsibilities

• Manage contents inventory, pack-outs, cleaning, storage, and pack-backs
• Accurately photograph, document, label, and track customer belongings
• Coordinate contents crews and daily project activities
• Maintain organized inventory and storage areas
• Communicate regularly with customers regarding the status of their belongings and project
• Identify salvageable and non-salvageable contents and maintain proper documentation
• Ensure contents are packed, handled, transported, and stored safely
• Maintain accurate job documentation and photos
• Coordinate with Project Managers and office staff to keep projects moving efficiently
• Maintain SERVPRO standards for professionalism, safety, quality, and customer service

Skills

Organizational skills

Communication skills

Project management

Inventory management

Leadership

Customer service

Attention to detail

Valid driver's license

Restoration/contents experience

Job description

Contents Manager – SERVPRO of Fort Walton Beach

SERVPRO of Fort Walton Beach is looking for an organized, dependable, and customer-focused Contents Manager to oversee our contents restoration operations. This position plays an important role in helping customers recover their personal belongings after water, fire, mold, and other property damage.

The Contents Manager will coordinate contents projects from initial inventory and pack-out through cleaning, storage, and final pack-back, while ensuring accurate documentation and excellent communication with our customers.

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance

Key Responsibilities

• Manage contents inventory, pack-outs, cleaning, storage, and pack-backs
• Accurately photograph, document, label, and track customer belongings
• Coordinate contents crews and daily project activities
• Maintain organized inventory and storage areas
• Communicate regularly with customers regarding the status of their belongings and project
• Identify salvageable and non-salvageable contents and maintain proper documentation
• Ensure contents are packed, handled, transported, and stored safely
• Maintain accurate job documentation and photos
• Coordinate with Project Managers and office staff to keep projects moving efficiently
• Maintain SERVPRO standards for professionalism, safety, quality, and customer service

What We're Looking For

• Strong organizational and communication skills
• Ability to manage multiple projects and priorities
• Detail-oriented with strong inventory and documentation skills
• Comfortable communicating with customers during stressful situations
• Leadership experience and the ability to direct a team
• Restoration, contents, moving, warehouse, or inventory experience is preferred
• Valid driver's license and ability to pass applicable employment requirements

Join Our Team

At SERVPRO, we help make property damage “Like it never even happened.” We are looking for someone who takes ownership of their work, cares about our customers, and can keep our contents operation organized from start to finish.

Compensation: $50,000.00 - $55,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO® you can make a positive difference in people’s lives each and every day! We’re seeking self‑motivated, proactive, responsible, and service‑oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry‑leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.