Content Operations Consultant

The Judge Group; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Job summary

The Judge Group is seeking a Content Operations Consultant for a client-facing role in the United States. You will design and document end-to-end DAM processes, manage content lifecycle, and ensure data quality across metadata, taxonomy and governance frameworks.

Responsibilities include coordinating DAM activities, performing quality checks, enabling users with SOPs and guides, and supporting migration readiness and continuous improvement in a regulated industry.

Qualifications

• Proven experience with DAM and content operations across end-to-end lifecycle.
• Strong metadata models, validation rules, tagging standards and classification.
• Experience with content intake, review, publishing, reuse, archival and retirement.

Responsibilities

• Define and document end-to-end DAM processes for content intake, review, approval, publishing, reuse, archival and retirement.
• Coordinate day-to-day DAM activities and ensure assets and related content are managed per procedures.
• Maintain metadata quality through validation, enrichment, standardization and remediation.
• Apply and maintain taxonomy and controlled vocabularies to improve organization and discoverability.
• Perform quality checks to ensure content and metadata meet governance and lifecycle requirements.
• Support inventories, data clean-up, remediation and quality validation for migration initiatives.
• Manage asset ingestion, organization, retrieval, lifecycle status and hygiene with periodic health checks.
• Develop SOPs, operating guides, checklists and knowledge materials; guide DAM users and stakeholders.
• Identify opportunities to simplify processes and introduce automation for efficiency and scalability.

Skills

DAM operations

Metadata management

Taxonomy

Content lifecycle

Process design

Stakeholder collaboration

Regulated-industry awareness

Tools

Veeva Vault PromoMats

Veeva Vault MedComms

Aprimo

Job description

Our client is currently seeking a Content Operations Consultant

Description:

You will be responsible for:

• DAM process design: Define and document end-to-end processes for content intake, review, approval, publishing, reuse, archival and retirement.
• Content operations: Coordinate day-to-day DAM activities and ensure assets, components, source files and related content are managed according to established procedures.
• Metadata management: Maintain metadata quality through validation, enrichment, standardization and remediation to support accurate content classification.
• Taxonomy and tagging: Apply and maintain taxonomy, tagging standards and controlled vocabularies to improve content organization, search and discoverability.
• Content quality and compliance: Perform quality checks to ensure content and metadata meet defined operational, governance and lifecycle requirements.
• Migration readiness: Support content inventories, data clean-up, issue tracking, remediation and quality validation for content migration initiatives.
• DAM librarian services: Manage asset ingestion, organization, retrieval, lifecycle status and content hygiene while conducting periodic library health checks.
• User enablement: Develop SOPs, operating guides, checklists and knowledge materials, and provide ongoing guidance to DAM users and stakeholders.
• Continuous improvement: Identify opportunities to simplify processes, improve governance and introduce automation that enhances the efficiency and scalability of DAM operations.

Desired Profile (Key Skills)

• DAM and content operations experience: Proven experience with Veeva Vault PromoMats, Veeva Vault MedComms and/or Aprimo, complemented by strong expertise in content operations and end-to-end content lifecycle management.
• Metadata and taxonomy expertise: Strong understanding of metadata models, field structures, validation rules, controlled vocabularies, tagging standards and content-classification principles.
• Content lifecycle, quality and migration: Experience across content intake, review, approval, publishing, reuse, archival and retirement, including content inventories, data clean-up, remediation, quality control and migration-readiness activities.
• Process design and problem-solving: Ability to assess content and metadata issues, identify root causes, recommend practical improvements and translate operational requirements into clear processes, SOPs, checklists and user guidance.
• Stakeholder collaboration and delivery: Strong communication and coordination skills across business, operations, technology and external partner teams, with the ability to work independently, manage multiple priorities and deliver accurate outcomes in a fast-paced environment.
• Regulated-industry awareness: Experience working in pharmaceutical, healthcare or another regulated content environment is preferred.

Nice to have: (Additional desired qualities)

• Platform and automation exposure: Certification or hands‑on exposure to leading DAM platforms such as Veeva Vault PromoMats, MedComms, Aprimo, etc.

• Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.