Veeva - IT Product Owner

SGS Consulting; Milton (MA); On-site; USD 120,000 - 160,000; Full time

Job summary

SGS Consulting is seeking a seasoned Product Owner to lead Veeva Vault PromoMats initiatives within a Marketing Operations context. You will align PI planning with business roadmaps, drive stakeholder satisfaction, and manage DevOps demand intake and prioritization.

You will collaborate with Product Management, Business Analysis, and DevOps to prioritize iterations, document requirements, and resolve escalations while guiding DAM/taxonomy governance and platform migrations.

Qualifications

• 8+ years of experience supporting commercial, marketing operations, or field-facing technologies.
• Hands-on experience with Veeva Vault platforms (PromoMats preferred) and related marketing operations systems.
• Strong experience with IT service management and DevOps frameworks, including incidents, service requests, enhancements, and PI Planning.
• Experience bridging business and IT while leading large, complex projects.
• SAFe Delivery Model experience or certification (preferred).
• Experience in life sciences, biotech, or regulated commercial environments (preferred).
• Familiarity with promotional content workflows, MLR review processes, and DAM/taxonomy frameworks.
• Experience with speaker programming platforms (Medforce, Cvent) and field enablement tools.
• Experience managing vendor relationships and platform migrations.
• Strong analytical, problem-solving, communication, stakeholder management, collaboration, and continuous improvement skills.
• Ability to manage multiple priorities in a fast-paced environment and make timely decisions.

Responsibilities

• Act as Product Owner for Veeva Vault PromoMats by leading PI Planning and aligning objectives with business roadmap needs.
• Partner with Product Manager, Business Analysts, and DevOps to support iteration prioritization and resolve escalations.
• Identify business challenges and opportunities while documenting, prioritizing, and delivering business requirements.
• Support DAM and taxonomy initiatives with unified taxonomy standards, metadata frameworks, and governance models across Veeva Vault PromoMats.
• Support new product launches, acquisition integration activities, and platform migrations through project timeline management, vendor coordination, and cross-functional readiness.
• Provide ongoing support for Marketing Operations platforms including troubleshooting, issue analysis, vendor coordination, and system process guidance.
• Explore and pilot AI-enhanced capabilities to improve Marketing Operations processes and efficiency.

Skills

Veeva Vault

Marketing Ops

PI Planning

DevOps

SAFe

Stakeholder management

Vendor management

Analytics

Education

Bachelor's degree in Business / Information Systems

Tools

Veeva Vault

Medforce

Cvent

DAM systems

Job description

Job Responsibilities:

• Act as Product Owner for Veeva Vault PromoMats by leading PI Planning, aligning PI objectives with business roadmap needs, supporting stakeholder satisfaction initiatives, and managing DevOps demand intake and prioritization.
• Partner with the Product Manager, Business Analysts, and DevOps team to support iteration prioritization and resolve team escalations.
• Identify business challenges and opportunities while documenting, prioritizing, and delivering business requirements.
• Support DAM and taxonomy initiatives by establishing unified taxonomy standards, metadata frameworks, and governance models across Veeva Vault PromoMats.
• Support new product launches, acquisition integration activities, and platform migrations through project timeline management, vendor coordination, and cross-functional readiness.
• Provide ongoing support for Marketing Operations platforms, including troubleshooting, issue analysis, vendor coordination, and system process guidance.
• Explore and pilot AI-enhanced capabilities to improve Marketing Operations processes and efficiency.

Skills:

• 8+ years of experience supporting commercial, marketing operations, or field-facing technologies.
• Hands-on experience with Veeva Vault platforms (PromoMats preferred) and related marketing operations systems.
• Strong experience with IT service management and DevOps frameworks, including incidents, service requests, enhancements, and PI Planning.
• Experience bridging business and IT while leading large, complex projects.
• SAFe Delivery Model experience or certification (preferred).
• Experience in life sciences, biotech, or regulated commercial environments (preferred).
• Familiarity with promotional content workflows, MLR review processes, and DAM/taxonomy frameworks.
• Experience with speaker programming platforms (Medforce, Cvent) and field enablement tools.
• Experience managing vendor relationships and platform migrations.
• Strong analytical, problem-solving, communication, stakeholder management, collaboration, and continuous improvement skills.
• Ability to manage multiple priorities in a fast-paced environment and make timely decisions.

Education/Experience:

• Bachelor's degree in Business, Information Systems, or a related field, or equivalent work experience.