Senior Content Operations Manager - Marketing Technology

Vizient, Inc.; Chicago (IL); Hybrid; USD 77,000 - 135,000; Full time

Benefits offered by this job

On-site 3 days/week (Irving, TX or CHI

Incentive eligibility

Comprehensive benefits plan

Job summary

Vizient, Inc. seeks a Product Owner for content operations platforms to drive roadmap decisions, cross-platform integration, and capability development. You will lead strategy, administration, and optimization to enable scalable marketing execution across teams and agencies.

You will oversee system performance, user enablement, and identify opportunities to leverage automation and AI to improve content production and delivery. Three on-site days per week in Irving, TX or Chicago, IL are required.

Qualifications

• 5+ years of relevant experience.
• Adobe Workfront administrator cert within 6 months.
• Experience administering enterprise DAM platforms (AEM DAM preferred).
• Experience managing marketing tech vendors and platform integrations.
• Ability to provide user training, docs, and enablement.
• Deep knowledge of marketing content ops platforms and DAM systems.
• Strong config, security, and access management understanding.
• Ability to translate business needs to scalable tech solutions.

Responsibilities

• Own and administer Vizient's content ops platforms and ensure performance.
• Define governance for content lifecycle, taxonomy, metadata, versions, reuse.
• Drive platform adoption, provide training and Tier 1 support to users.
• Lead vendor and license management, renewals, forecasting, optimization.
• Gather requirements from stakeholders and build a rolling product roadmap.
• Collaborate cross-functionally to design scalable workflows and integrations.
• Identify AI/automation use cases to improve efficiency and scale.
• Role is office-based with three days on-site (Irving, TX or Chicago, IL).

Skills

Cross-functional collaboration

Training

Vendor management

User enablement

AI & automation awareness

Education

Relevant degree preferred

Tools

Adobe Workfront

Adobe Experience Manager (AEM) Assets

Adobe DAM

Job description

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary:

In this role, you will act as the product owner for content operations platforms, driving roadmap decisions, cross-platform integration, and long-term capability development. You will lead the strategy, administration, and optimization of content operations technology platforms to enable scalable, efficient marketing execution. You will collaborate with cross-functional teams and clients to enhance workflows, drive platform adoption, and ensure alignment with business priorities. You will oversee system performance, support user enablement, and identify opportunities to leverage automation and AI to improve content production and delivery.

Responsibilities:

• Own and administer Vizient's content operations technology platforms: including workflow and digital asset management systems, ensuring proper configuration, integration, security, and ongoing performance.
• Define and govern content lifecycle processes, including asset taxonomy, metadata standards, versioning, and reuse strategies to maximize content value and scalability.
• Manage platform adoption, utilization, and user enablement: provide training, documentation, and Tier 1 support to Marketing, GTM, and agency users to drive proficiency and value realization.
• Lead vendor and license management activities, including vendor relationships, contract renewals, license forecasting, utilization optimization, and coordination with Procurement and IT.
• Gather and prioritize business requirements from cross-functional stakeholders and develop a rolling roadmap to evolve content operations platforms in alignment with marketing and business strategy.
• Partner cross-functionally with Marketing Operations, Creative Services, IT, and external agencies to design scalable workflows, support integrations, and translate business needs into effective technical solutions.
• Identify and implement AI and automation use cases within content operations (e.g., tagging, metadata generation, content assembly, workflow acceleration) to improve efficiency and scale.
• This is an office based role with an expectation of three days per week on site (Irving, TX, or Chicago, IL)

Qualifications:

• Relevant degree preferred.
• 5 or more years of relevant experience required.
• Adobe Workfront administrator certification required or expected within six months of hire.
• Hands-on experience administering enterprise digital asset management platforms, preferably Adobe Experience Manager (AEM) Assets or Adobe DAM solutions.
• Demonstrated experience managing marketing technology vendors and platform integrations.
• Ability to deliver user training, documentation, and ongoing platform enablement.
• Deep knowledge of marketing content operations platforms, including workflow and digital asset management systems.
• Strong understanding of platform configuration, integrations, security, and access management.
• Skilled in analyzing platform utilization and performance to drive adoption and ROI.
• Ability to translate business requirements into scalable technical solutions.

Estimated Hiring Range:

At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $77,400.00 to $135,400.00.

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.