Content Marketing & Storytelling Coordinator

Ronald McDonald House Charities Bay Area; Palo Alto (CA); On-site; USD 36,000 - 41,000; Full time

Job summary

Ronald McDonald House Bay Area is seeking a creative Marketing & Communications Coordinator to join our Development & Marketing team. You'll lead writing, editing, design, and content creation for our website, blog, social media, eNews, print materials, and donor communications.

Reporting to the Marketing & Partnership Manager and collaborating with program staff and external partners, you'll create content that builds visibility for our mission, strengthens donor relations, and inspires

Qualifications

• Two to three years of professional experience in fundraising or development writing, communications, media relations, journalism, marketing, public relations, or related field; a master's degree may substitute for some experience.
• Bachelor's degree in marketing, communications, public relations, or a related field.
• Experience working with people from diverse cultural and socioeconomic backgrounds
• Experience gathering information through interviews, database research, and similar methods
• Experience with CRM databases, Mailchimp, WordPress, Loomly or other social media management tools.

Responsibilities

• Write, design, curate, and schedule daily social media content.
• Support organic and paid social campaigns, including Meta, LinkedIn and Google Ads.
• Promote corporate and third‑party fundraisers and donor recognition plans.
• Help execute the communications strategy, including Loomly content calendar management.
• Ensure brand guidelines are followed across collateral assets.
• Support website maintenance using web best practices and brand standards.
• Complete monthly metric trackers and pull data for Development leaders.
• Capture and edit video and audio of families, staff, donors, volunteers, and partners as needed.
• Maintain and prepare photo and video equipment and tracking of checkout.
• Assist with photo/video storage and archive system.
• Assist with media interview preparation and onsite coordination.
• Write and edit content about program and fundraising priorities and results (eNews, blog, stories, reports).
• Build relationships with program and community engagement staff to gather stories, images, and video.
• Support interviewing families, donors, staff, and partners.

Skills

Writing & editing

Social media management

Interviewing

Bilingual content creation

Brand storytelling

Education

Bachelor's degree in marketing, communications, public relations, or related field

Tools

WordPress

Loomly

Asana

Canva

Illustrator

Photoshop

InDesign

HTML

Job description

Ronald McDonald House Bay Area is seeking a creative Marketing & Communications Coordinator to join our Development & Marketing team. You'll lead writing, editing, design, and content creation for our website, blog, social media, eNews, print materials, and donor communications.

Reporting to the Marketing & Partnership Manager and collaborating with program staff and external partners, you'll create content that builds visibility for our mission, strengthens donor relations, and inspires