Content Integrity Operations Lead (AI-Driven)

Meta; Washington (District of Columbia); On-site; USD 90,000 - 150,000; Full time

Job summary

Meta is seeking a Project Manager to advance operational excellence in organic content integrity enforcement. You will collaborate with policy, tech, and review teams to build scalable systems handling complex content challenges at scale.

The role requires handling ambiguous problems, structured thinking, and clear written communication, with a focus on AI-assisted workflows and data-driven decision making.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 2+ years of experience in operations, project management, trust and safety, management consulting, or equivalent.
• Experience managing or contributing to cross-functional projects involving multiple stakeholders and competing priorities.
• Experience working on ambiguous problems that require structured thinking, situational analysis, and clear written communication.
• Experience communicating findings and project updates to both technical and non-technical audiences.
• Willingness to work with potentially graphic and objectionable content as part of organic content integrity enforcement operations.
• Background in speech problems, trust and safety, or content moderation at scale.
• Familiarity with content moderation, trust and safety operations, or organic content integrity enforcement at scale.
• Familiarity with generative AI products, LLM applications, or AI-assisted content enforcement workflows.
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact.

Responsibilities

• Drive operational excellence in organic content integrity enforcement.
• Partner with cross-functional teams to design scalable systems and processes.
• Leverage AI tools to optimize workflows and improve quality and efficiency.
• Communicate project status and updates clearly to technical and non-technical audiences.

Skills

Cross-functional collaboration

Ambiguity handling

Structured thinking

Written communication

AI tools integration

Prompt engineering

Stakeholder communication

Ethical AI

Education

Bachelor's degree or equivalent

Tools

SQL

Python

Job description

Meta is seeking a Project Manager to advance operational excellence in organic content integrity enforcement. You will collaborate with policy, tech, and review teams to build scalable systems handling complex content challenges at scale.

The role requires handling ambiguous problems, structured thinking, and clear written communication, with a focus on AI-assisted workflows and data-driven decision making.